Team Communication
Zoom Team Chat
From $14.16Free planG2 4.5 · 56,603 reviews
Teams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.
Quick overview
- Pricing
- Free; paid from $14.16/user/month (annual)
- Plans
- Team Chat is included in every Zoom Workplace plan. Basic: free. Pro $14.16/user/month billed annually ($16.99 monthly); Business $18.33/user/month billed annually ($21.99 monthly); Enterprise: custom pricing.
- G2 rating
- 4.5 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- 1:1 and group messaging with threaded conversations
- Channels/spaces for team and project communication
- File sharing with searchable message and file history
- Audio/video meeting escalation from chat (Zoom Meetings integration)
- Enterprise admin controls (SSO/SAML, retention/eDiscovery options, compliance features depending on plan)
Pros
- Tight integration with Zoom Meetings for seamless escalation from chat to video
- Clean, familiar Zoom app experience across desktop and mobile
- Good channel-based collaboration with threads and searchable history
- Strong admin/security options for organizations standardizing on Zoom
Cons
- Best value typically requires adopting the broader Zoom Workplace bundle rather than chat alone
- Some advanced compliance/administration capabilities depend on higher-tier plans
- May be less feature-rich than dedicated chat-first platforms for complex workflows and app ecosystems
Sarah Chen