Zoom Team Chat

Team Communication

Teams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.

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Quick Overview

Pricing: $15.99/user/month
Details: Free tier available; paid plans typically bundled with Zoom Workplace—Pro from $15.99/user/month (billed monthly). Business pricing varies by plan and billing term.
G2 Rating: 4.5 / 5.0
Capterra: 4.0 / 5.0
Comparisons: Featured in 1 comparison

Key Features

1:1 and group messaging with threaded conversations
Channels/spaces for team and project communication
File sharing with searchable message and file history
Audio/video meeting escalation from chat (Zoom Meetings integration)
Enterprise admin controls (SSO/SAML, retention/eDiscovery options, compliance features depending on plan)

Pros

+Tight integration with Zoom Meetings for seamless escalation from chat to video
+Clean, familiar Zoom app experience across desktop and mobile
+Good channel-based collaboration with threads and searchable history
+Strong admin/security options for organizations standardizing on Zoom

Cons

−Best value typically requires adopting the broader Zoom Workplace bundle rather than chat alone
−Some advanced compliance/administration capabilities depend on higher-tier plans
−May be less feature-rich than dedicated chat-first platforms for complex workflows and app ecosystems

Zoom Team Chat in Our Comparisons

Team Communication18 min read

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