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Form & Survey

Jotform vs SurveyMonkey

Which form & survey tool is right for you? Compare features, pricing, and user reviews to make the best choice.

J

Jotform

4.0100 reviews

Teams and individuals who need fast, no-code form and survey creation with strong integrations, payment collection, and workflow/approval capabilities for lead capture, registrations, internal requests, and data collection.

Starting at $34/month (per user/seat not required)
S

SurveyMonkey

4.0100 reviews

Teams and individuals who need a mature, easy-to-deploy survey platform for customer feedback, market research, employee engagement, and event/education surveys, with strong templates and reporting.

Starting at ~$25/user/month

Side-by-Side Comparison

FeatureJotformSurveyMonkey
Pricing$34/month (per user/seat not required)~$25/user/month
G2 Rating4.0 (100 reviews)4.0 (100 reviews)
Capterra Rating4.04.0
Best ForTeams and individuals who need fast, no-code form and survey creation with strong integrations, payment collection, and workflow/approval capabilities for lead capture, registrations, internal requests, and data collection.Teams and individuals who need a mature, easy-to-deploy survey platform for customer feedback, market research, employee engagement, and event/education surveys, with strong templates and reporting.

Pros & Cons

Jotform

Pros

  • + Very quick to build and publish forms with many templates
  • + Broad integration ecosystem plus API/webhooks for custom workflows
  • + Supports payments, file uploads, and e-signatures in one tool
  • + Good data handling options (exports, tables, notifications, routing)

Cons

  • Pricing is limit-based (submissions/storage/forms), which can get expensive at scale
  • Advanced customization/branding and complex logic can require higher tiers
  • Some users may find the admin/settings surface area complex as needs grow

SurveyMonkey

Pros

  • + Very easy to create and launch surveys quickly using templates
  • + Robust logic and question types for more advanced survey flows
  • + Solid reporting/visualization and export options for stakeholders
  • + Broad ecosystem of integrations and enterprise-ready options on higher plans

Cons

  • Pricing can increase quickly as you move to team/advanced features and higher response limits
  • Some key capabilities (advanced logic, branding controls, integrations/API) are gated behind higher tiers
  • Customization of design and complex reporting can feel limited compared with specialized research platforms