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Team Communication

Microsoft Teams vs Google Chat

Which team communication tool is right for you? Compare features, pricing, and user reviews to make the best choice.

M

Microsoft Teams

4.416,000 reviews

Organizations already using Microsoft 365 that want an all-in-one hub for chat, meetings, and file collaboration with strong admin, security, and compliance controls.

Starting at Free - $12.50/user/month
G

Google Chat

4.42,500 reviews

Teams already using Google Workspace that want lightweight, secure team chat tightly integrated with Gmail, Drive, Docs, and Google Meet.

Starting at Included with Google Workspace (from ~$6/user/month)

Side-by-Side Comparison

FeatureMicrosoft TeamsGoogle Chat
PricingFree - $12.50/user/monthIncluded with Google Workspace (from ~$6/user/month)
G2 Rating4.4 (16,000 reviews)4.4 (2,500 reviews)
Capterra Rating4.74.0
Best ForOrganizations already using Microsoft 365 that want an all-in-one hub for chat, meetings, and file collaboration with strong admin, security, and compliance controls.Teams already using Google Workspace that want lightweight, secure team chat tightly integrated with Gmail, Drive, Docs, and Google Meet.

Pros & Cons

Microsoft Teams

Pros

  • + Tight integration with Microsoft 365 (Outlook, SharePoint/OneDrive, Office apps) for streamlined collaboration
  • + Robust meeting capabilities for internal and external collaboration (screen share, recording, captions—plan-dependent)
  • + Strong enterprise-grade security, identity, and compliance options (plan-dependent)
  • + Large ecosystem of integrations and extensibility via Teams apps and automation

Cons

  • Can feel complex or heavy for small teams; feature set varies by license and can be confusing
  • Performance and reliability can vary depending on device, network, and tenant configuration
  • Notification and channel sprawl can become hard to manage without governance and good practices

Google Chat

Pros

  • + Seamless Google Workspace integration (Drive sharing, Calendar/Meet, Gmail notifications)
  • + Simple UI with strong search and reliable cross-device sync
  • + Good admin controls and security/compliance options via Workspace editions
  • + Included with Workspace plans—no separate per-app purchase for most organizations

Cons

  • Less robust than Slack/Microsoft Teams for advanced chat workflows and third-party app ecosystem
  • Some features depend on Workspace edition and admin configuration (can be confusing across tiers)
  • External collaboration and cross-org spaces can be limited by org policies and tenant settings