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Team Communication

Slack vs Cisco Webex Suite

Which team communication tool is right for you? Compare features, pricing, and user reviews to make the best choice.

S

Slack

4.533,000 reviews

Teams that need fast, searchable, channel-based communication with strong integrations and automation—especially cross-functional groups working across many projects and tools.

Starting at $8.75/user/month
C

Cisco Webex Suite

4.34,200 reviews

Mid-market and enterprise teams that want an all-in-one suite for messaging, meetings, and calling with strong security, compliance, and centralized administration—especially organizations already using Cisco infrastructure.

Starting at $25/user/month

Side-by-Side Comparison

FeatureSlackCisco Webex Suite
Pricing$8.75/user/month$25/user/month
G2 Rating4.5 (33,000 reviews)4.3 (4,200 reviews)
Capterra Rating4.74.4
Best ForTeams that need fast, searchable, channel-based communication with strong integrations and automation—especially cross-functional groups working across many projects and tools.Mid-market and enterprise teams that want an all-in-one suite for messaging, meetings, and calling with strong security, compliance, and centralized administration—especially organizations already using Cisco infrastructure.

Pros & Cons

Slack

Pros

  • + Excellent channel-based organization and message search
  • + Large integration ecosystem and strong API platform
  • + Easy to adopt with a polished UX across desktop and mobile
  • + Automation options (Workflow Builder) reduce repetitive coordination work

Cons

  • Costs can add up at scale, especially for larger organizations
  • Notification overload and channel sprawl without good governance
  • Some advanced security/compliance features require higher-tier plans

Cisco Webex Suite

Pros

  • + Robust meetings experience with strong audio/video quality and collaboration tools
  • + Integrated suite (messaging + meetings + calling) reduces tool sprawl
  • + Enterprise-grade security, compliance, and admin management
  • + Broad integrations and device/room system support (especially in Cisco environments)

Cons

  • Pricing and packaging can be complex (calling/PSTN and advanced features often add cost)
  • UI/feature set can feel heavy compared with simpler chat-first tools
  • Some advanced capabilities vary by plan, region, or admin configuration