SurveyMonkey vs Microsoft Forms
Which form & survey tool is right for you? Compare features, pricing, and user reviews to make the best choice.
SurveyMonkey
From $39Free plan
G2 4.4 · 23,901 reviewsTeams and individuals who need a mature, easy-to-deploy survey platform for customer feedback, market research, employee engagement, and event/education surveys, with strong templates and reporting.
vs
Microsoft Forms
From $7
G2 4.4 · 475 reviewsTeams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows.
Side by side
 SurveyMonkey |  Microsoft Forms | |
|---|---|---|
| Pricing | Free; paid from $39/month (billed annually) | Included with Microsoft 365 (Business Basic from $7/user/month) |
| G2 Rating | 4.4 (23,901 reviews) | 4.4 (475 reviews) |
| Best For | Teams and individuals who need a mature, easy-to-deploy survey platform for customer feedback, market research, employee engagement, and event/education surveys, with strong templates and reporting. | Teams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows. |
Pros and cons
SurveyMonkey
Pros
- Very easy to create and launch surveys quickly using templates
- Robust logic and question types for more advanced survey flows
- Solid reporting/visualization and export options for stakeholders
- Broad ecosystem of integrations and enterprise-ready options on higher plans
Cons
- Pricing increases quickly as you move to team plans (per-user, 3-user minimum), advanced features and higher response limits
- Some key capabilities (advanced logic, branding controls, integrations/API) are gated behind higher tiers
- Customization of design and complex reporting can feel limited compared with specialized research platforms
Microsoft Forms
Pros
- Included with many Microsoft 365 plans, reducing incremental cost
- Very easy to create and distribute forms via link, QR code, email, or Teams
- Strong Excel export and Microsoft ecosystem integrations
- Simple analytics dashboards for quick insights without extra tools
Cons
- Limited advanced survey logic and research-grade features compared with dedicated survey platforms
- Branding and design customization are relatively basic
- Public review coverage/ratings may be inconsistent across third-party marketplaces
Emily Rodriguez