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Form & Survey

SurveyMonkey vs Microsoft Forms

Which form & survey tool is right for you? Compare features, pricing, and user reviews to make the best choice.

S

SurveyMonkey

4.0100 reviews

Teams and individuals who need a mature, easy-to-deploy survey platform for customer feedback, market research, employee engagement, and event/education surveys, with strong templates and reporting.

Starting at ~$25/user/month
M

Microsoft Forms

4.0100 reviews

Teams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows.

Starting at ~$6/user/month

Side-by-Side Comparison

FeatureSurveyMonkeyMicrosoft Forms
Pricing~$25/user/month~$6/user/month
G2 Rating4.0 (100 reviews)4.0 (100 reviews)
Capterra Rating4.04.0
Best ForTeams and individuals who need a mature, easy-to-deploy survey platform for customer feedback, market research, employee engagement, and event/education surveys, with strong templates and reporting.Teams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows.

Pros & Cons

SurveyMonkey

Pros

  • + Very easy to create and launch surveys quickly using templates
  • + Robust logic and question types for more advanced survey flows
  • + Solid reporting/visualization and export options for stakeholders
  • + Broad ecosystem of integrations and enterprise-ready options on higher plans

Cons

  • Pricing can increase quickly as you move to team/advanced features and higher response limits
  • Some key capabilities (advanced logic, branding controls, integrations/API) are gated behind higher tiers
  • Customization of design and complex reporting can feel limited compared with specialized research platforms

Microsoft Forms

Pros

  • + Included with many Microsoft 365 plans, reducing incremental cost
  • + Very easy to create and distribute forms via link, QR code, email, or Teams
  • + Strong Excel export and Microsoft ecosystem integrations
  • + Simple analytics dashboards for quick insights without extra tools

Cons

  • Limited advanced survey logic and research-grade features compared with dedicated survey platforms
  • Branding and design customization are relatively basic
  • Public review coverage/ratings may be inconsistent across third-party marketplaces