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Video Conferencing

Zoom vs Microsoft Teams

Which video conferencing tool is right for you? Compare features, pricing, and user reviews to make the best choice.

Z

Zoom

4.556,000 reviews

Teams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options.

Starting at $15.99/user/month
M

Microsoft Teams

4.0100 reviews

Organizations already using Microsoft 365 that want an all-in-one hub for meetings, chat, calling, and collaboration with centralized IT administration and compliance controls.

Starting at From $4.00/user/month

Side-by-Side Comparison

FeatureZoomMicrosoft Teams
Pricing$15.99/user/monthFrom $4.00/user/month
G2 Rating4.5 (56,000 reviews)4.0 (100 reviews)
Capterra Rating4.64.0
Best ForTeams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options.Organizations already using Microsoft 365 that want an all-in-one hub for meetings, chat, calling, and collaboration with centralized IT administration and compliance controls.

Pros & Cons

Zoom

Pros

  • + Generally stable call quality and performance across devices and networks
  • + Easy to join meetings and widely adopted by external participants
  • + Strong host controls (waiting room, passcodes, breakout rooms, roles)
  • + Large ecosystem of integrations and add-ons (webinars, phone, rooms)

Cons

  • Advanced capabilities (cloud recording, webinars, large meetings) often require higher tiers or add-ons
  • Admin/security configuration can be complex at scale
  • Costs can increase quickly when bundling multiple Zoom products or add-ons

Microsoft Teams

Pros

  • + Deep integration with Microsoft 365 (Outlook, OneDrive/SharePoint, Office apps)
  • + Strong collaboration features beyond video (channels, files, apps, workflows)
  • + Scales well for larger organizations with robust admin, security, and compliance options
  • + Works across desktop, web, and mobile with broad device support

Cons

  • Can feel complex or heavy for small teams that only need simple video meetings
  • Feature availability varies by plan/tenant configuration, which can complicate licensing decisions
  • Performance and meeting experience can depend on device resources and network conditions