Team Communication
Element
From FreeFree planG2 4.2 · 43 reviews
Governments and organizations that need end-to-end encrypted, federated chat on an open standard, including air-gapped networks.
Quick overview
- Pricing
- Free Community edition; paid plans by quote
- Plans
- Element Server Suite Community: free, self-hosted, up to 100 users, for non-professional deployments and evaluations. Enterprise (Element Server Suite Pro, from 100 users) is priced per seat per month and Sovereign is priced per deployment; both are contact sales. No Element-hosted cloud plan is listed.
- G2 rating
- 4.2 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Built on the Matrix open standard; federation can be turned on or blocked
- End-to-end encryption by default, including Element Call voice and video
- Air-gapped deployment on Enterprise and Sovereign
- LDAP/AD, SCIM, auditing and retention policies on Enterprise
- ISO/IEC 27001:2022 certified
Pros
- End-to-end encrypted by default, including calls
- Matrix federation lets separate organizations talk directly
- Air-gapped Sovereign plan with its own push gateway
- Open source under AGPL
Cons
- No public prices, and Enterprise starts at 100 users
- Free Community edition is not meant for production use
- LDAP/AD and audit logs need a paid plan
Sarah Chen