Team Communication
Zight
From $9.95Free planG2 4.6 · 1,233 reviews
Support, QA, IT and product teams that send lots of annotated screenshots and short recordings, and need customers to show them problems.
Quick overview
- Pricing
- Free; paid from $9.95/user/month (annual)
- Plans
- Share: free, 1 user, 5-minute recordings at up to 720p, 1 GB storage, last 50 captures, 5 Video Requests/month. Create: $9.95/user/month billed annually, unlimited recording length, 4K, transcription, redaction, 5 AI actions/month. Collaborate: $12/user/month billed annually, unlimited AI and storage, SOC 2 Type II, custom branding, up to 100 users. Scale: contact sales (SSO/SCIM, HIPAA with BAA, help desk integrations). Monthly billing available; Zight says annual saves 20%.
- G2 rating
- 4.6 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Screen and webcam recording, screenshots with annotation and GIFs
- Request Video links that let others record without an account
- Meeting Recorder with notes and action items
- Redaction and automatic PII blurring in the Chrome extension
- Integrations with Slack, Jira, Zendesk, Intercom and Salesforce Service Cloud
Pros
- Screenshots, GIFs and video in one app
- Request Video speeds up support and bug triage
- Low annual prices on paid plans
- HIPAA option on the Scale plan
Cons
- Free plan limited to 5-minute recordings and the last 50 captures
- Free plan is single-user
- Help desk integrations reserved for the top tier
Sarah Chen