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Documentation & Knowledge

Notion vs Document360

Which documentation & knowledge tool is right for you? Compare features, pricing, and user reviews to make the best choice.

N

Notion

4.76,000 reviews

Teams and individuals who want an all-in-one workspace for internal documentation, wikis, and lightweight knowledge management tightly integrated with project/task tracking.

Starting at $10/user/month
D

Document360

4.7450 reviews

Teams building customer-facing documentation or internal knowledge bases (SaaS, support, product, and engineering) that want a dedicated, structured documentation platform with strong search, governance, and analytics.

Starting at From ~$149/project/month

Side-by-Side Comparison

FeatureNotionDocument360
Pricing$10/user/monthFrom ~$149/project/month
G2 Rating4.7 (6,000 reviews)4.7 (450 reviews)
Capterra Rating4.74.7
Best ForTeams and individuals who want an all-in-one workspace for internal documentation, wikis, and lightweight knowledge management tightly integrated with project/task tracking.Teams building customer-facing documentation or internal knowledge bases (SaaS, support, product, and engineering) that want a dedicated, structured documentation platform with strong search, governance, and analytics.

Pros & Cons

Notion

Pros

  • + Highly flexible structure (pages + databases) for many documentation styles
  • + Strong collaboration and sharing controls for internal/external docs
  • + Large template ecosystem and easy-to-build internal wikis
  • + Integrates well with common tools (Slack, Google Drive, GitHub, etc.) and supports embeds

Cons

  • Can become messy without governance (naming conventions, database design, permissions)
  • Performance can degrade with very large workspaces/databases
  • Advanced knowledge-base needs (granular publishing workflows, strict IA, analytics) may require specialized tools

Document360

Pros

  • + Clean authoring and publishing workflow with strong organization (categories, versions, permissions)
  • + Fast, relevant search and good reader experience for public docs
  • + Useful analytics to identify content gaps and improve self-serve support
  • + Integrates well with common support and collaboration tools

Cons

  • Pricing is project-based and can get expensive as you add projects, users, or advanced add-ons
  • Customization beyond built-in themes may require extra effort/technical work
  • Some advanced governance/SSO features are typically reserved for higher tiers