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Documentation & Knowledge

Slab vs Document360

Which documentation & knowledge tool is right for you? Compare features, pricing, and user reviews to make the best choice.

S

Slab

4.6500 reviews

Teams that want a fast, modern internal knowledge base/wiki for documentation, onboarding, and process docs—especially product, engineering, support, and operations teams that live in Slack and other SaaS tools.

Starting at $8/user/month
D

Document360

4.7450 reviews

Teams building customer-facing documentation or internal knowledge bases (SaaS, support, product, and engineering) that want a dedicated, structured documentation platform with strong search, governance, and analytics.

Starting at From ~$149/project/month

Side-by-Side Comparison

FeatureSlabDocument360
Pricing$8/user/monthFrom ~$149/project/month
G2 Rating4.6 (500 reviews)4.7 (450 reviews)
Capterra Rating4.74.7
Best ForTeams that want a fast, modern internal knowledge base/wiki for documentation, onboarding, and process docs—especially product, engineering, support, and operations teams that live in Slack and other SaaS tools.Teams building customer-facing documentation or internal knowledge bases (SaaS, support, product, and engineering) that want a dedicated, structured documentation platform with strong search, governance, and analytics.

Pros & Cons

Slab

Pros

  • + Clean, intuitive writing and reading experience that drives adoption
  • + Strong search and organization for finding answers quickly
  • + Useful integrations that connect docs to day-to-day tools
  • + Good permissioning and sharing controls for growing teams

Cons

  • Advanced admin/security features may require higher-tier plans
  • Less flexible than fully custom documentation sites for complex public docs
  • Pricing can add up as headcount grows compared with flat-fee wiki options

Document360

Pros

  • + Clean authoring and publishing workflow with strong organization (categories, versions, permissions)
  • + Fast, relevant search and good reader experience for public docs
  • + Useful analytics to identify content gaps and improve self-serve support
  • + Integrates well with common support and collaboration tools

Cons

  • Pricing is project-based and can get expensive as you add projects, users, or advanced add-ons
  • Customization beyond built-in themes may require extra effort/technical work
  • Some advanced governance/SSO features are typically reserved for higher tiers