Which documentation & knowledge tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Teams that need a structured internal wiki/knowledge base and project documentation, especially organizations already using Atlassian tools like Jira and Jira Service Management.
Teams building customer-facing documentation or internal knowledge bases (SaaS, support, product, and engineering) that want a dedicated, structured documentation platform with strong search, governance, and analytics.
| Feature | Confluence | Document360 |
|---|---|---|
| Pricing | ~$5.75/user/month | From ~$149/project/month |
| G2 Rating | 4.1 (3,700 reviews) | 4.7 (450 reviews) |
| Capterra Rating | 4.4 | 4.7 |
| Best For | Teams that need a structured internal wiki/knowledge base and project documentation, especially organizations already using Atlassian tools like Jira and Jira Service Management. | Teams building customer-facing documentation or internal knowledge bases (SaaS, support, product, and engineering) that want a dedicated, structured documentation platform with strong search, governance, and analytics. |