Confluence

Documentation & Knowledge

Teams that need a structured internal wiki/knowledge base and project documentation, especially organizations already using Atlassian tools like Jira and Jira Service Management.

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Quick Overview

Pricing: ~$5.75/user/month
Details: Free (up to 10 users); Standard from ~$5.75/user/month; Premium and Enterprise available (pricing varies by billing term and user count).
G2 Rating: 4.1 / 5.0
Capterra: 4.4 / 5.0
Comparisons: Featured in 1 comparison

Key Features

Collaborative pages with rich-text editor, comments, and @mentions
Spaces for team/project knowledge bases with permissions and page restrictions
Templates for documentation, meeting notes, project plans, and SOPs
Deep Jira integration (link issues, roadmaps, reports, and status updates in pages)
Version history, page compare, and audit-friendly change tracking

Pros

+Strong collaboration and documentation workflows with robust versioning
+Excellent integration with Jira and the broader Atlassian ecosystem/Marketplace
+Flexible organization via spaces, page trees, labels, and powerful search
+Granular permissions for spaces and pages suitable for larger teams

Cons

−Can feel complex and cluttered at scale without governance and information architecture
−Performance and navigation can degrade in very large instances with heavy content
−Advanced admin/security features are typically gated behind higher-tier plans

Confluence in Our Comparisons

Documentation & Knowledge18 min read

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