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Marketing Automation

HubSpot Marketing Hub vs Klaviyo

Which marketing automation tool is right for you? Compare features, pricing, and user reviews to make the best choice.

H

HubSpot Marketing Hub

4.0100 reviews

B2B and B2C teams that want an all-in-one marketing automation platform tightly integrated with CRM—especially SMB to mid-market organizations scaling lead generation, nurturing, and lifecycle marketing with strong reporting and sales alignment.

Starting at From $20/month/seat (Starter; typically requires a platform subscription and scales by contacts)
K

Klaviyo

4.0100 reviews

Ecommerce and DTC brands that want data-driven email/SMS automation, strong segmentation, and revenue attribution—especially teams on Shopify or other major ecommerce platforms.

Starting at $20/month (starts; scales by contacts)

Side-by-Side Comparison

FeatureHubSpot Marketing HubKlaviyo
PricingFrom $20/month/seat (Starter; typically requires a platform subscription and scales by contacts)$20/month (starts; scales by contacts)
G2 Rating4.0 (100 reviews)4.0 (100 reviews)
Capterra Rating4.54.0
Best ForB2B and B2C teams that want an all-in-one marketing automation platform tightly integrated with CRM—especially SMB to mid-market organizations scaling lead generation, nurturing, and lifecycle marketing with strong reporting and sales alignment.Ecommerce and DTC brands that want data-driven email/SMS automation, strong segmentation, and revenue attribution—especially teams on Shopify or other major ecommerce platforms.

Pros & Cons

HubSpot Marketing Hub

Pros

  • + Unified platform with native CRM and strong cross-hub integrations (Sales/Service/Operations)
  • + Powerful workflow automation that’s approachable for non-technical marketers
  • + Strong content and conversion tooling (forms, landing pages, CTAs) with built-in analytics
  • + Large ecosystem of integrations, templates, and partner support

Cons

  • Costs can rise quickly as marketing contacts and add-ons increase
  • Some advanced capabilities (governance, advanced reporting, complex automation) require higher tiers
  • Customization and data model flexibility can be limiting compared with more developer-centric platforms

Klaviyo

Pros

  • + Best-in-class ecommerce data model and segmentation for highly targeted messaging
  • + Powerful automation flows with flexible triggers, filters, and conditional splits
  • + Strong integration ecosystem for ecommerce, reviews/loyalty, and data tools
  • + Clear revenue-focused reporting and experimentation (A/B testing) for optimization

Cons

  • Costs can rise quickly as contact lists grow (pricing scales by contacts/usage)
  • Learning curve for advanced segmentation, deliverability, and flow optimization
  • SMS pricing/management adds complexity and can increase total spend