Best CRM for Nonprofits in 2026

A nonprofit CRM is the database where your donors, gifts, volunteers and members live. For a small or mid-size nonprofit it does a handful of jobs every week: record gifts (online and checks), run recurring donations, send receipts and thank-you letters, produce year-end giving statements, segment lists for appeals, and show who gave last year but not this year. A good one also takes online donations, so gifts land in the database without retyping.

This guide compares seven options for small and mid-size nonprofits: Bloomerang, Neon CRM, Little Green Light, Givebutter, DonorPerfect, Salesforce Nonprofit Cloud and HubSpot Sales Hub. We compared the plans, prices, fee schedules and feature lists each vendor publishes on its own website in October 2026. Our starting list included Kindful, but Kindful is now a Bloomerang product and is no longer sold as a separate system (details below), so Givebutter and DonorPerfect take its place.

What matters most for this use case, in rough order:

• How the price grows. Nonprofit CRMs price by number of records (Little Green Light, Givebutter Plus, Bloomerang), by your organization's revenue (Neon CRM), or per user (Salesforce, HubSpot). The model decides what you pay in three years, not the starting price.
• Processing fees on online gifts. A 1% difference in card fees costs $1,000 a year for every $100,000 you raise online. Check the rate on the forms you will actually use.
• Gift entry and receipts. Batch entry for check deposits, automatic receipts, and year-end statements save the most staff time in a small office.
• Users. Many donor CRMs include unlimited users. Per-user tools get expensive once board members and volunteers need access.
• Support and setup. A two-person development team cannot run a months-long implementation project.

Comparison Table

Bloomerang

Bloomerang is a donor management system built around donor retention. Its pricing page now sells three products, Bloomerang CRM, Bloomerang Fundraising and Bloomerang Volunteer, plus a bundle called the Giving Platform. Every product includes unlimited users.

What it does well for nonprofits

The CRM covers the day-to-day donor work a small development team does: 360-degree supporter profiles, task management, major gifts management, grant tracking and membership management. Reporting includes dashboards, dynamic segmentation and filter-based reports. For stewardship, Bloomerang lists automated supporter journeys, a built-in email builder, customizable letters and mailings, annual giving summaries (your year-end statements) and tribute tracking with acknowledgements.

Data hygiene is a real strength for a small office. Bloomerang lists nightly data stewardship updates, nightly NCOA (address) updates, deceased donor suppression and duplicate detection. Those jobs otherwise eat hours before every mailing.

Bloomerang Fundraising adds donation forms with one-time and recurring gifts, upgrade prompts, abandoned gift reminders, matching gift options, digital wallets, donor accounts and personalized receipts. It also covers event registration, text fundraising, auctions and peer-to-peer campaigns. Bloomerang Volunteer handles recruiting, one-time and recurring shifts, digital waivers, built-in background checks, hours tracking and a mobile app, and syncs both ways with the CRM.

Pricing

• Bloomerang CRM: starts at $125/month, billed annually.
• Bloomerang Fundraising: starts at $40/month, billed annually, and must be bought in a bundle with Bloomerang CRM.
• Bloomerang Volunteer: starts at $119/month, billed annually.
• The Giving Platform (Fundraising, CRM, Volunteer, Prospect AI and predictive donor insights): starts at $242/month, billed annually.

Bloomerang says its pricing is constituent-based, so the price rises with the number of records, but it does not publish the record tiers. Its FAQ says proposals include training and onboarding with no surprise add-ons for core features.

Processing fees, from Bloomerang's help center: on Bloomerang Fundraising forms, Visa, Mastercard and Discover cost 3.95% + $0.30 per transaction, AMEX 4.95% + $0.30, and ACH 1.95% + $0.95 (plus $0.50 on the first eCheck each month). Peer-to-peer adds 1%. On Bloomerang CRM forms and membership payments, cards cost 3.2% + $0.30 and ACH 1.8% + $0.30. There are no setup, monthly or dispute fees.

Pros

• Unlimited users on every product
• Annual giving summaries, letters and acknowledgements built in
• Nightly address updates, deceased suppression and duplicate checks
• Fundraising, CRM and volunteers on one platform with two-way sync
• Phone, email and chat support listed for all customers

Cons

• Record-based price tiers are not published; you need a quote
• Card fees on Bloomerang Fundraising forms (3.95% + $0.30) are higher than most here
• Fundraising tools cannot be bought without the CRM
• No free plan or self-serve trial on the pricing page

Who should use it, and who should skip it

Choose Bloomerang if you have one to five people raising money from individual donors and you want the CRM to push you toward better retention and stewardship. Skip it if your budget is under about $1,500 a year for software, or if most of your revenue comes from events and peer-to-peer campaigns where the card fees add up fast.

Neon CRM

Neon CRM, from Neon One, is a donor and constituent CRM with optional modules for memberships, events and volunteers. Its pricing model is the main difference: Neon charges based on your organization's revenue, not your number of records.

What it does well for nonprofits

Every Neon CRM plan includes donor management with supporter profiles, reporting and dashboards, automated workflows and grant management. Fundraising features include campaigns and unlimited donation forms, peer-to-peer fundraising, recurring gifts and donor-advised fund (DAF) gifts, and payment processing through Neon Pay. Communications include email marketing, text messaging, stewardship journeys and a donor portal.

Neon lists unlimited contacts, users, forms, workflows, emails and reports. Because records are free, you can keep every event attendee and volunteer in the database without pushing yourself into a higher tier. Neon is an Intuit QuickBooks Solution Provider, offers a Windfall wealth screening integration, and gives customers full access to an open API.

The add-on modules are where Neon fits membership organizations. The Memberships module covers a member portal, levels and tiers, lapsed member tools, automated renewals and member-only directories. Events adds registrations, check-in, flexible ticketing, classes, seating charts and waitlists. Volunteers adds roles, shifts, timesheets, a volunteer portal and application forms.

Pricing

Neon CRM starts at $99/month. The actual price depends on your revenue and the modules you add. Modules are priced as a percentage of your CRM subscription: Memberships +10%, Volunteers +10%, Events +20%. Neon does not publish its revenue bands on the pricing page; it offers a downloadable pricing guide and demos. Onboarding packages range from guided self-service to full-service data migration, priced separately. Live chat, email and phone support are included at no extra cost. Neon does not list Neon Pay processing rates on its public pages.

Pros

• Unlimited contacts, so deleting old records never saves money
• Memberships, events and volunteer modules connect to the same profiles
• Open API and QuickBooks integration for all CRM customers
• Phone, chat and email support included

Cons

• Revenue bands are not published, so the real price needs a quote
• A good year of fundraising can raise your software bill
• Neon Pay processing rates are not on the public site
• Onboarding is priced separately

Who should use it, and who should skip it

Neon CRM suits membership associations, arts groups and community organizations that run events and memberships alongside donations and have large contact lists relative to revenue. Skip it if you are a small donor-only shop with a short list; a records-based tool like Little Green Light will cost less.

Little Green Light

Little Green Light (LGL) is a cloud donor database for small nonprofits. It has one plan with every feature, unlimited users and a published price table. No setup fees, cancellation fees or contracts.

What it does well for nonprofits

LGL covers the core donor work: constituent management for donors, volunteers and members in one place, list creation, contact management, acknowledgments and receipts produced inside the app, mail-merge letters, labels and envelopes, data segmentation, scheduled reports and duplicate management. It also includes volunteer management (interests and hours by task), membership management (levels, active and lapsed members, renewal dates) and event tracking (invitees, attendees, donations).

Online giving runs through LGL Forms, which are free to build and publish. Forms connect to Stripe and/or PayPal for one-time or recurring donations, event registrations, volunteer sign-ups and membership enrollment, and sync into the database. LGL lists Stripe support for cards, ACH, Apple Pay and Google Pay. Integrations include Constant Contact and Mailchimp for email, QuickBooks, DonorSearch and WealthEngine, with no added LGL fee.

Pricing

LGL pricing is based on constituent records, billed monthly:

• Up to 2,500 records: $45/month
• Up to 5,000: $60/month
• Up to 10,000: $75/month
• Up to 20,000: $90/month
• Up to 30,000: $105/month
• Up to 40,000: $120/month
• Up to 50,000: $135/month
• Over 50,000: add $15/month per additional 10,000 records, up to 200,000 records

Prepaying 12 months saves 10%; prepaying 3 or 6 months saves 2.5% or 5%. Every account gets its first 30 days free, with no credit card required. Online donation processing starts at 2.2% + $0.30 per transaction based on the Stripe nonprofit rate, paid to the processor with no fee to LGL. Support is by email (weekdays 9am to 7pm Eastern) plus weekly live Q&A webinars.

Pros

• Lowest published price of the paid donor CRMs here
• Every feature on every account, unlimited users
• No contract, no setup fee, no cancellation fee
• Processing at Stripe's nonprofit rate with no LGL markup
• Volunteers, memberships and events included

Cons

• Email marketing needs Mailchimp or Constant Contact
• Interface and reporting are plainer than Bloomerang's
• Support is email and webinars, not phone
• Not offered to organizations in the EU, UK or Switzerland

Who should use it, and who should skip it

LGL is the default choice for a nonprofit with a part-time development person, a few thousand donors and a small budget. Skip it if you want built-in email marketing, guided donor journeys, or phone support, or if you are based in Europe.

Givebutter

Givebutter started as a fundraising platform and now includes a free donor CRM. It is funded by optional donor tips, so the core product costs nothing.

What it does well for nonprofits

The free plan includes donation forms, fundraising pages, events and ticketing, silent auctions, a donor CRM, email tools, a mobile app for check-in and in-person payments, standard reports and 24/7 chat and email support. It has unlimited users, contacts, email blasts and campaigns. Givebutter lists recurring gift upsells at checkout, ACH donations, DAF donations, text-to-donate, PayPal and Venmo, membership levels with recurring dues, a donor portal, team fundraising and leaderboards.

Receipts go out automatically after each transaction, including offline donations, and you can customize the receipt message at account and campaign level. Givebutter also lets you send end-of-year giving summaries to donors from the contacts page.

Givebutter Plus adds automated workflows, task management, ready-made reports, data hygiene (contact verification and address updates), file uploads on contact profiles, fundraising blocks in emails, video messages, texting, discounted direct mail, a QuickBooks Online integration and priority phone support.

Pricing and fees

• Free: $0/month. With tips enabled, 0% platform fee and 0% processing fees for the nonprofit; donors are asked to tip and cover fees, and Givebutter covers any fees donors do not. With tips disabled, a flat 3% platform fee applies plus processing (2.9% + 30¢ for cards, 1.9% + 30¢ for ACH).
• Givebutter Plus, priced by contacts: $29/month billed annually ($348/year) or $33.80 billed monthly for 250 contacts or fewer; $79/month annually ($948/year) or $92.90 monthly up to 1,000 contacts; $129/month annually ($1,548/year) or $150.50 monthly up to 2,500 contacts. Above that, you pay for additional contacts in increments of 100. Plus has a 30-day free trial and the same fee options as the free plan.

Pros

• Truly free donor CRM and fundraising tools
• 0% platform and processing fees for the nonprofit when tips are on
• Events, auctions, peer-to-peer and memberships in the same account
• Automatic receipts and year-end summaries
• 24/7 support on the free plan

Cons

• The free model relies on donors seeing a tip prompt, which some boards dislike
• Turning tips off costs 3% plus processing, the most expensive option here
• Workflows, data hygiene and QuickBooks need Plus
• No volunteer scheduling module listed

Who should use it, and who should skip it

Givebutter fits new nonprofits, volunteer-run groups and event-heavy small organizations that want to start raising money today without a software bill. Skip it if your donors or board object to tip prompts, or if you need volunteer shift scheduling and deeper donor analytics.

DonorPerfect

DonorPerfect is a long-standing donor management system sold in three plans: Core, Plus and Pro. It suits development teams that run traditional appeals, direct mail and major gift programs.

What it does well for nonprofits

Every plan includes donor management, customizable dashboards, integrated donation, volunteer, membership and event forms, donor portals, integrated payment processing and digital wallet donations. Every plan also includes Constant Contact for email (a Lite tier on Core, Standard on Plus and Pro) and Mailchimp integration setup.

Plus adds the features a busier office needs: QuickBooks integration, ReadySetAuction, crowdfunding, moves management, batch gift entry, automated alerts and tasks, and 5 scheduled reports. Pro adds enterprise direct mail segmentation, enterprise reports and graphs, custom API access and 100 scheduled reports. Support is chat on Core and Plus, and chat plus phone on Pro. DonorPerfect says it offers free data transfers from most CRMs.

Pricing

DonorPerfect says plans start at $99/month but does not list a price for each plan. You request a custom quote. The pricing page offers a free trial of its AI conversation-practice feature on Plus and Pro, not a free trial of the CRM. Processing rates are not published on the pricing page.

Pros

• Moves management and batch gift entry for major gift and direct mail work
• Constant Contact email included on every plan
• Free data transfers from most CRMs
• Clear feature split between Core, Plus and Pro

Cons

• No published price per plan; quote required
• Batch gift entry and QuickBooks need Plus
• API access only on Pro
• Phone support only on Pro

Who should use it, and who should skip it

DonorPerfect fits mid-size nonprofits with a direct mail program, check-heavy gift entry and a major gifts officer. Skip it if you want transparent prices or a free start, or if online and event fundraising drive most of your revenue.

Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud is Salesforce's CRM for nonprofits, built on the same platform as its commercial products. It is the most flexible option here and the hardest to set up.

What it does well for nonprofits

According to Salesforce's edition comparison, every edition (including the entry Sales & Service Core edition) includes the nonprofit data model, objects, logic and automation, Fundraising, Accounting Subledger Growth, Program Management and Outcomes, and Volunteer Management. Grantmaking and Agentforce for Nonprofit (its AI agents) are included only in the Max editions. Core includes Slack Business+ and Tableau Next. That breadth is why organizations that run programs, case management and fundraising choose it: one system can hold clients, volunteers and donors.

Pricing and the nonprofit discount

Through the Power of Us program, eligible nonprofits receive 10 Salesforce Nonprofit Cloud Core licenses at no cost. Salesforce says it offers discounts to eligible nonprofits on additional licenses. Nonprofit list prices, per user per month, billed annually, with an annual contract:

• Sales & Service Core: $70/user/month
• Sales & Service Advanced: $125/user/month (adds more AI, storage, automation and security tools such as Full Sandbox and Backup & Recover)
• Sales Max and Service Max: $285/user/month each

Core lists 20 MB of data storage per user, against 1 GB per user on Advanced and Max, so check your storage needs. There is a 30-day free trial with no credit card. Salesforce does not publish implementation costs and points customers to its Professional Services team and certified partners.

Pros

• 10 free Core licenses through Power of Us
• Fundraising, programs and volunteers in every edition
• Very customizable, with a large partner and app ecosystem
• Scales from a small team to a large organization

Cons

• Setup usually needs a consultant or an in-house admin
• Licenses beyond the free 10 are per user and add up
• Core storage of 20 MB per user is tight
• G2 reviewers describe a steep learning curve and confusing terminology

Who should use it, and who should skip it

Salesforce Nonprofit Cloud suits mid-size and larger nonprofits with programs to track, an IT or data person, and budget for an implementation partner. Skip it if you are a small team that needs to be sending receipts next month; the free licenses do not cover the cost of setting it up well.

HubSpot Sales Hub

HubSpot Sales Hub is a general sales CRM. Its free tier is the free HubSpot CRM. It is on this list because many nonprofits already use HubSpot for marketing, and HubSpot runs a nonprofit discount program.

What it does well for nonprofits

HubSpot is strong at contact management, email, forms, pipelines and automation. A nonprofit can use pipelines to track major gift asks, grant applications or corporate sponsorships, and use HubSpot's marketing tools to run newsletters and campaigns. It integrates with a large app marketplace.

What it is not is a donor database. Sales Hub's plans do not list donor features such as gift entry, donation tax receipts, year-end giving statements or recurring gift management. You would track gifts with deals or custom properties, or connect a separate donation platform.

Pricing and the nonprofit discount

HubSpot's Sales Hub pricing page lists:

• Free: $0, up to 2 users, no credit card
• Starter: $7/seat/month paid annually, or $10/seat/month month-to-month (a limited-time offer for new customers; regular price $20/seat/month)
• Professional: $90/seat/month billed annually, or $100 billed monthly, plus a required one-time $1,500 Professional Onboarding fee
• Enterprise: starts at $150/seat/month, plus a required one-time $3,500 Enterprise Onboarding fee

HubSpot for Nonprofits gives a 40% discount off list prices on net-new Professional or Enterprise products. To qualify you must be registered as a nonprofit in North America, Australia or New Zealand, be a new HubSpot customer, and sign an annual contract. Starter products are excluded, and the discount cannot be applied to existing subscriptions or combined with other offers.

Pros

• Free CRM for up to 2 users
• 40% nonprofit discount on Professional and Enterprise
• Strong email marketing and automation ecosystem
• Pipelines work well for grants and major gift tracking

Cons

• Not a donor database: no donor receipts or year-end statements listed
• Nonprofit discount excludes Starter and existing customers
• Professional onboarding fee of $1,500
• Per-seat pricing gets expensive with many staff

Who should use it, and who should skip it

HubSpot fits nonprofits whose fundraising is driven by marketing (large email lists, content, events) and that will pair it with a donation platform. Skip it if you need a donor database that handles gifts, receipts and statements on its own.

Why Kindful Is Not on This List

Kindful was acquired by Bloomerang in 2021. Kindful's website now says "Kindful is a Bloomerang Product," shows no Kindful pricing or sign-up, and sends demo requests to the Bloomerang platform. Bloomerang's help center still lists processing rates for "Kindful Fundraising Tools" under its CRM rates, which suggests existing tools keep running for current users, but new customers are directed to Bloomerang. If you were considering Kindful, evaluate Bloomerang CRM instead.

What It Costs: Two Realistic Examples

These examples use list prices from each vendor's site in October 2026. Taxes, onboarding and processing fees are listed separately. Neon CRM, Bloomerang and DonorPerfect prices are starting prices; your quote will depend on your records or revenue.

Example 1: a small nonprofit with 2,500 donor records and 3 staff

Example 2: processing fees on $50,000 raised online (500 card gifts of $100)

The math: Little Green Light is $2.20 + $0.30 = $2.50 per $100 gift; Bloomerang CRM forms $3.20 + $0.30 = $3.50; Bloomerang Fundraising $3.95 + $0.30 = $4.25; Givebutter with tips off $3.00 + $2.90 + $0.30 = $6.20. Most platforms, including Givebutter and Neon, let donors choose to cover fees, which lowers what the nonprofit pays. Neon One and DonorPerfect do not publish their processing rates, so ask for them in writing before you sign.

The takeaway: at this size, processing fees can cost more than the software. A tool with a higher subscription and lower card rate can be cheaper overall once you raise more than a few tens of thousands of dollars online.

How to Choose

1. Count your records and estimate growth. Records-based pricing (Little Green Light, Givebutter Plus, Bloomerang) rewards clean lists. If you have a very large list of event attendees or volunteers but modest revenue, Neon CRM's revenue-based pricing and unlimited contacts may be cheaper.

2. Decide where online gifts will come in. If you will use the CRM's own forms, compare card rates on those forms. If you already use a separate donation platform you like, check that it syncs with the CRM.

3. List the weekly jobs. Batch entry for check deposits (DonorPerfect lists it on Plus and Pro; ask the others to demo it), automatic receipts, year-end statements (Bloomerang annual giving summaries, Givebutter end-of-year summaries), and volunteer shifts (Bloomerang Volunteer, Neon Volunteers module, Salesforce Volunteer Management, LGL hours tracking).

4. Count the people who need access. Bloomerang, Neon CRM, Little Green Light and Givebutter include unlimited users. Salesforce beyond 10 users and HubSpot are priced per seat.

5. Be honest about setup capacity. Little Green Light and Givebutter let you sign up and start yourself. Bloomerang includes training and onboarding in its proposals, and Neon sells onboarding packages. Salesforce is usually set up with a partner.

6. Check you can leave. Bloomerang and Little Green Light both state you can export your data at any time. Ask every vendor how exports work before you sign a multi-year deal.

7. Ask for the quote in writing. Bloomerang, Neon CRM and DonorPerfect do not publish their full price tables. Ask what happens to the price when your records or revenue cross the next band.

Final Recommendations

• Bloomerang is our top pick for small and mid-size nonprofits that raise most of their money from individual donors. It does the retention and stewardship work well and includes unlimited users. Its downsides are unpublished record tiers and higher card fees on its Fundraising forms.
• Little Green Light is the best value for a small shop that wants a real donor database for $45 to $90 a month, with nothing gated by plan.
• Givebutter is the best way to start for free, especially for event and campaign-driven groups comfortable with donor tips.
• Neon CRM is the pick for membership and event organizations with large contact lists.
• DonorPerfect suits traditional development offices with direct mail and major gifts programs.
• Salesforce Nonprofit Cloud is for organizations with programs to manage and the capacity to implement it; the 10 free licenses are generous, but the setup is not free.
• HubSpot Sales Hub is a marketing CRM, not a donor database. Use it with a donation platform if marketing is your main fundraising engine.

Shortlist two or three, ask each for a demo with your own data, and get the price for next year's expected record count or revenue in writing.