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From Custom

Mid-size and larger retail and ecommerce brands that want a sales-led SMS and email program with compliance help.

Quick overview

Pricing
Custom pricing (usage-based; contact sales)
Plans
No public prices. Plans: SMS, email, RCS and push (recommended); Text and email; Text; Custom. Priced on list size, messages sent, number of channels and premium AI tools, with bundle discounts. AI Essentials included with all plans; AI Pro and AI Grow are flat monthly fees; AI Journeys is pay per click. Free trial via the pricing page form (Shopify listing says at least 30 days), then month-to-month or long-term agreements.
G2 rating
Not yet verified
Comparisons
Featured in 1 comparison

Key features

  • SMS, email, RCS for Business and push from one platform
  • Two-tap sign-ups and 30+ sign-up unit types
  • Welcome, abandoned cart, browse abandonment, back in stock and win-back automations
  • AI Grow, AI Journeys and AI Pro add-ons
  • In-house TCPA compliance experts and templates

Pros

  • Wide set of sign-up units for list growth
  • In-house TCPA compliance experts and templates
  • Covers SMS, email, RCS and push in one contract
  • Month-to-month agreements are available after the trial

Cons

  • No published prices, per-message rates, minimums or contract terms
  • Demo-led buying process that suits larger brands more than small shops
  • Charges may be billed outside your Shopify invoice

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