ServiceTitan
Residential and commercial HVAC, plumbing and electrical contractors with roughly 20 or more technicians, office staff and membership programs.
Quick overview
- Pricing
- Pricing by quote (per technician)
- Plans
- No published prices. Three packages with per-technician pricing, each by request: Starter (dispatching, scheduling, call booking, invoicing, pricebook), Essentials (adds mobile estimates and payroll management), The Works (adds configurable payroll, advanced reporting, commission tracking and customizable memberships). Pro add-ons such as AI Virtual Agent, Marketing Pro, Contact Center Pro, Pricebook Pro, Fleet Pro and Scheduling Pro are sold separately. The pricing page lists no free trial, onboarding fee or contract terms.
- G2 rating
- 4.4 / 5.0
- Comparisons
- Featured in 2 comparisons
Key features
- Call booking with call recording
- Drag-and-drop dispatch board and scheduling
- Pricebook and mobile estimates
- Memberships, payroll and commission tracking
- Marketing attribution from campaign to revenue
Pros
- Broadest feature set for trades with call centers
- Marketing attribution from call to revenue
- Memberships, payroll and commissions in one system
- Pro add-ons for contact center, fleet and pricebook
Cons
- No published pricing
- G2 reviewers mention a steep learning curve and long onboarding
- More system than a small crew needs
- Memberships and advanced reporting sit on The Works
ServiceTitan in our comparisons
Best Field Service Management Software
Jobber is the best field service management software for most home service businesses: published prices from $29/month for one user (billed annually), clear tiers up to 15 users, and booking, quotes, invoicing and payments on every plan. Small HVAC and plumbing teams should also trial Housecall Pro, large contractors should get a ServiceTitan quote, and growing teams that want a flat bill should look at Service Fusion.
Sarah ChenUpdated October 2026Jobber alternatives
Stay with Jobber if you run a small residential crew: Core is $29/month billed annually and the plans are clearly priced. Pick Housecall Pro for a close match with more included at five users, or Service Fusion if per-user pricing is the problem.
Sarah ChenUpdated October 2026