AI Productivity
Voiceflow
From FreeFree plan
Mid-market and enterprise support teams, and agencies, building controlled AI agents across chat and phone.
Quick overview
- Pricing
- Free plan; paid plan prices not published
- Plans
- Plan prices are not listed on Voiceflow's pricing page: businesses book a demo or request pricing, and agencies get a free trial. Voiceflow's billing docs list Free (one-time credit grant that does not renew, not for production), Pro (all LLM models, more agents), Business (LLM fallback models, priority support) and Enterprise (SSO, private cloud hosting, custom credits). Bills combine a monthly plan fee, add-ons such as editor seats and phone numbers, and credit-based usage. Current prices are shown inside the app.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 1 comparison
Key features
- Agent builder combining playbooks and deterministic workflows
- Knowledge base plus API, function and MCP tools
- Development, staging and production environments with tests and evaluations
- Web chat, phone, SMS and API channels
- Live agent handoff to Zendesk, Genesys, UJET, Kustomer and Dixa
Pros
- Fine control over agent logic and guardrails
- Strong testing, environments and observability
- Phone and chat agents on one platform
- Choose LLM providers or bring your own model
Cons
- No public plan prices
- WhatsApp and Instagram not listed as native channels
- More than most small businesses need
Sarah Chen