Tidio
Starter
Flat price, whole team$24.17
× 12 months$290.04
Per year
$2.42 per person / mo
$290
Tidio vs Voiceflow
Compare with for .
Tidio
75%
match · $290/yr
Voiceflow
45%
match · quote
Tidio is the better fit.
It publishes its prices; the other needs a sales quote.
How we work out the matchWhat matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Voiceflow
Sales quote
No public priceask sales
Per year
Quote
No public price
Tidio
From $24.17Free plan
G2 4.6 · 1,962 reviewsSmall online stores and service businesses that need a shared inbox for people and want AI to take repetitive questions.
vs
Voiceflow
From FreeFree plan
Mid-market and enterprise support teams, and agencies, building controlled AI agents across chat and phone.
Side by side
| Tidio | Voiceflow | |
|---|---|---|
| Pricing | Free; Starter $24.17/month billed annually ($29 monthly) | Free plan; paid plan prices not published |
| G2 Rating | 4.6 (1,962 reviews) | Not yet verified |
| Best For | Small online stores and service businesses that need a shared inbox for people and want AI to take repetitive questions. | Mid-market and enterprise support teams, and agencies, building controlled AI agents across chat and phone. |
Pros and cons
Tidio
Pros
- Usable free plan with 10 seats
- Smooth handoff from Lyro to the team inbox
- WhatsApp, Instagram and Messenger listed on every plan
- No model choices or token math to manage
Cons
- Three separate meters make the bill hard to predict
- AI conversations get expensive at volume
- Less flexible for custom agent logic
Voiceflow
Pros
- Fine control over agent logic and guardrails
- Strong testing, environments and observability
- Phone and chat agents on one platform
- Choose LLM providers or bring your own model
Cons
- No public plan prices
- WhatsApp and Instagram not listed as native channels
- More than most small businesses need
Sarah Chen