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AI Productivity

Chatbase vs Tidio

Compare with for 10 people.

Chatbase
64%
match · $384/yr
Tidio
86%
match · $290/yr

Tidio is the better fit.

It has a free plan you can start on today.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Chatbase
Entry plan
Flat price, whole team$32.00
× 12 months$384.00
Per year
$3.20 per person / mo
$384

Tidio
Starter
Smaller bill
Flat price, whole team$24.17
× 12 months$290.04
Per year
$2.42 per person / mo
$290

Choose a tool

Chatbase

From $32
G2 4.8 · 46 reviews

Small and mid-sized businesses that want an AI agent trained on their content, live on their website and messaging channels, without a developer.

Tidio

From $24.17Free plan
G2 4.6 · 1,962 reviews

Small online stores and service businesses that need a shared inbox for people and want AI to take repetitive questions.

Side by side

ChatbaseTidio
PricingFrom $32/month billed yearly ($40 monthly); 7-day trialFree; Starter $24.17/month billed annually ($29 monthly)
G2 Rating4.8 (46 reviews)4.6 (1,962 reviews)
Best ForSmall and mid-sized businesses that want an AI agent trained on their content, live on their website and messaging channels, without a developer.Small online stores and service businesses that need a shared inbox for people and want AI to take repetitive questions.

Pros and cons

Chatbase

Pros

  • Fastest setup from existing content to a working agent
  • Wide choice of LLMs
  • WhatsApp, Instagram and Messenger on every plan
  • Simple message-credit pricing

Cons

  • No free plan, only a 7-day trial
  • Human handoff inbox and API start on Standard ($120/month billed yearly)
  • One agent per plan; extra agents cost $300/year each

Tidio

Pros

  • Usable free plan with 10 seats
  • Smooth handoff from Lyro to the team inbox
  • WhatsApp, Instagram and Messenger listed on every plan
  • No model choices or token math to manage

Cons

  • Three separate meters make the bill hard to predict
  • AI conversations get expensive at volume
  • Less flexible for custom agent logic

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