Tidio
Starter
Flat price, whole team$24.17
× 12 months$290.04
Per year
$2.42 per person / mo
$290
Tidio vs Botpress
Compare with for .
Tidio
86%
match · $290/yr
Botpress
52%
match · $1,800/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Smaller bill
Botpress
Plus
Flat price, whole team$150.00
× 12 months$1,800.00
Per year
$15.00 per person / mo
$1,800
Tidio
From $24.17Free plan
G2 4.6 · 1,962 reviewsSmall online stores and service businesses that need a shared inbox for people and want AI to take repetitive questions.
vs
Botpress
From $150Free plan
G2 4.5 · 514 reviewsBusinesses with a developer or technical builder who want custom agents, many channels and transparent LLM costs.
Side by side
| Tidio | Botpress | |
|---|---|---|
| Pricing | Free; Starter $24.17/month billed annually ($29 monthly) | Free; Plus $150/month billed annually |
| G2 Rating | 4.6 (1,962 reviews) | 4.5 (514 reviews) |
| Best For | Small online stores and service businesses that need a shared inbox for people and want AI to take repetitive questions. | Businesses with a developer or technical builder who want custom agents, many channels and transparent LLM costs. |
Pros and cons
Tidio
Pros
- Usable free plan with 10 seats
- Smooth handoff from Lyro to the team inbox
- WhatsApp, Instagram and Messenger listed on every plan
- No model choices or token math to manage
Cons
- Three separate meters make the bill hard to predict
- AI conversations get expensive at volume
- Less flexible for custom agent logic
Botpress
Pros
- Most flexible builder in this comparison
- LLM spend sold at cost
- Free plan for building and testing
- Wide channel and helpdesk integrations
Cons
- Steep jump from Free to $150/month
- Plus includes only 3 seats
- Conversation packs auto-recharge with no off switch
Sarah Chen