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E-commerce

BigCommerce vs Agentforce Commerce

Short answer: Pick BigCommerce, or stay on it, unless you are a large brand already on Salesforce, running many storefronts, and ready to negotiate a contract with sales: that is who Agentforce Commerce (still called Commerce Cloud on Salesforce's pages) is for, and none of its editions has a published price. BigCommerce suits small and mid-size stores that want a published price and to sign up themselves: plans start at $39 a month, or $29 billed yearly.

Compare with for 10 people.

BigCommerce
52%
match · $348/yr
Agentforce Commerce
32%
match · quote

BigCommerce is the better fit.

It publishes its prices; the other needs a sales quote.

How we work out the match
What matters most?
Set your own weights

What you'd pay

Entry plan for 10 people, billed yearly where offered, in US dollars (USD). Prices checked Nov 2026.

BigCommerce
Core
Flat price, whole team$29.00
× 12 months$348.00
Per year
$2.90 per person / mo
$348

Visit BigCommerce ↗

Choose a tool

How we wrote this

Written from each vendor's own pricing and help pages, checked Nov 4, 2026. Nobody paid for this comparison.

BigCommerce

From $39
G2 4.2 · 582 reviews

Growing SMB to mid-market brands that want a hosted e-commerce platform with strong built-in commerce features, flexibility for integrations/headless builds, and support for multi-channel and B2B use cases.

Agentforce Commerce

From Custom

Mid-market to enterprise retailers and brands that need a scalable, global commerce platform with deep Salesforce ecosystem integration, advanced merchandising/personalization, and support for complex catalogs, promotions, and multi-site operations. Formerly Salesforce Commerce Cloud.

Choose BigCommerce if

  • You want to see the price and start today: Core is $39 a month, or $29 billed yearly.
  • You sell on Amazon, eBay or Walmart: those channels are on every plan.
  • You are under the plan's sales caps or happy to move up as you grow.

Choose Agentforce Commerce if

  • You already run sales or service on Salesforce and want commerce in the same system.
  • You run many sites: B2C Plus and Premium support up to 100 sites and 3,500 price books.
  • You need order management and Data Cloud personalization, which sit in B2C Premium.

Who each one is for

BigCommerce

Best for
Small stores that also sell on Amazon, eBay or Walmart and want those channels included. source ↗
Not for
Fast-growing stores may face forced plan upgrades, since each plan has an annual sales cap. source ↗
Gaps
  • Core is limited to $30K in trailing 12-month sales, then auto-upgrades to Growth. source ↗
  • Using an outside payment provider adds a 2.0% fee on Core. source ↗

From BigCommerce's own pricing and help pages, checked Nov 4, 2026.

Agentforce Commerce

Best for
Larger retailers and brands running many storefronts and price books on Salesforce. source ↗
Not for
Small businesses that want a published price and self-serve signup, since every edition requires contacting sales. source ↗
Gaps
  • No edition has a published price; all require contacting sales. source ↗
  • The B2C Growth edition is limited to 5 sites and 10 price books. source ↗
  • Order management and Data Cloud personalization are only in the B2C Premium edition. source ↗

From Agentforce Commerce's own pricing and help pages, checked Nov 4, 2026.

Side by side

BigCommerceAgentforce Commerce
PricingFrom $39/month ($29/month billed annually)Custom pricing
Price checkedNov 4, 2026Nov 9, 2026
G2 Rating4.2 (582 reviews)Not yet verified
Best ForSmall stores that also sell on Amazon, eBay or Walmart and want those channels included.Larger retailers and brands running many storefronts and price books on Salesforce.
Not forFast-growing stores may face forced plan upgrades, since each plan has an annual sales cap.Small businesses that want a published price and self-serve signup, since every edition requires contacting sales.
Published priceYes: Core $39/month ($29 billed annually); Performance from $1,499/month via salesNo: every edition says contact for pricing
Sign-upSelf-serve, 15-day free trialThrough Salesforce sales
StorefrontsOne store per plan on the standard plansB2C Growth up to 5 sites; Plus and Premium up to 100
Sales limitsCore capped at $30K trailing 12-month salesContracts are commonly based on sales volume (GMV)

Pros and cons

BigCommerce

Pros

  • Robust core commerce features out of the box (catalog, promotions, shipping/tax options)
  • Good scalability for higher-SKU and higher-traffic stores compared with many entry-level platforms
  • Strong integration ecosystem and developer APIs for custom builds
  • Supports both B2C and B2B scenarios (especially with add-ons and configuration)

Cons

  • Costs can rise quickly as you move to higher tiers and add paid apps/advanced features
  • Theme customization and advanced storefront work often requires developer resources
  • Some capabilities (advanced B2B workflows, complex promotions, certain integrations) may require third-party apps or the Performance plan

Agentforce Commerce

Pros

  • Strong scalability and reliability for high-traffic, enterprise commerce
  • Robust merchandising, promotions, and personalization capabilities
  • Tight integration potential with Salesforce CRM, Service, Marketing, and Data Cloud ecosystem
  • Large partner ecosystem and implementation support for complex programs

Cons

  • Custom pricing and implementation can be expensive and difficult to estimate upfront
  • Requires specialized expertise; development and administration can be complex
  • Some advanced capabilities may require additional Salesforce products or third-party services

Verdict

These two serve different buyers. BigCommerce is for stores that want to start this week at a known price. Agentforce Commerce is for enterprises with a Salesforce contract, a sales team to negotiate with and many brands or regions to run. If you have to ask which one fits, it is probably BigCommerce.

FAQ

It is Salesforce's commerce product, which Salesforce's own pricing pages still call Commerce Cloud. It comes in B2C and B2B editions.

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