BigCommerce vs Agentforce Commerce
Short answer: Pick BigCommerce, or stay on it, unless you are a large brand already on Salesforce, running many storefronts, and ready to negotiate a contract with sales: that is who Agentforce Commerce (still called Commerce Cloud on Salesforce's pages) is for, and none of its editions has a published price. BigCommerce suits small and mid-size stores that want a published price and to sign up themselves: plans start at $39 a month, or $29 billed yearly.
Compare with for .
BigCommerce is the better fit.
It publishes its prices; the other needs a sales quote.
How we work out the matchSet your own weights
What you'd pay
Entry plan for 10 people, billed yearly where offered, in US dollars (USD). Prices checked Nov 2026.
Contact sales; usually based on sales volume
Visit Agentforce Commerce ↗How we wrote this
Written from each vendor's own pricing and help pages, checked Nov 4, 2026. Nobody paid for this comparison.

BigCommerce
Growing SMB to mid-market brands that want a hosted e-commerce platform with strong built-in commerce features, flexibility for integrations/headless builds, and support for multi-channel and B2B use cases.

Agentforce Commerce
Mid-market to enterprise retailers and brands that need a scalable, global commerce platform with deep Salesforce ecosystem integration, advanced merchandising/personalization, and support for complex catalogs, promotions, and multi-site operations. Formerly Salesforce Commerce Cloud.
Choose BigCommerce if
- You want to see the price and start today: Core is $39 a month, or $29 billed yearly.
- You sell on Amazon, eBay or Walmart: those channels are on every plan.
- You are under the plan's sales caps or happy to move up as you grow.
Choose Agentforce Commerce if
- You already run sales or service on Salesforce and want commerce in the same system.
- You run many sites: B2C Plus and Premium support up to 100 sites and 3,500 price books.
- You need order management and Data Cloud personalization, which sit in B2C Premium.
Who each one is for
BigCommerce
- Best for
- Small stores that also sell on Amazon, eBay or Walmart and want those channels included. source ↗
- Not for
- Fast-growing stores may face forced plan upgrades, since each plan has an annual sales cap. source ↗
From BigCommerce's own pricing and help pages, checked Nov 4, 2026.
Agentforce Commerce
- Best for
- Larger retailers and brands running many storefronts and price books on Salesforce. source ↗
- Not for
- Small businesses that want a published price and self-serve signup, since every edition requires contacting sales. source ↗
From Agentforce Commerce's own pricing and help pages, checked Nov 4, 2026.
Side by side
| Pricing | From $39/month ($29/month billed annually) | Custom pricing |
| Price checked | Nov 4, 2026 | Nov 9, 2026 |
| G2 Rating | 4.2 (582 reviews) | Not yet verified |
| Best For | Small stores that also sell on Amazon, eBay or Walmart and want those channels included. | Larger retailers and brands running many storefronts and price books on Salesforce. |
| Not for | Fast-growing stores may face forced plan upgrades, since each plan has an annual sales cap. | Small businesses that want a published price and self-serve signup, since every edition requires contacting sales. |
| Published price | Yes: Core $39/month ($29 billed annually); Performance from $1,499/month via sales | No: every edition says contact for pricing |
| Sign-up | Self-serve, 15-day free trial | Through Salesforce sales |
| Storefronts | One store per plan on the standard plans | B2C Growth up to 5 sites; Plus and Premium up to 100 |
| Sales limits | Core capped at $30K trailing 12-month sales | Contracts are commonly based on sales volume (GMV) |
Pros and cons
BigCommerce
Pros
- Robust core commerce features out of the box (catalog, promotions, shipping/tax options)
- Good scalability for higher-SKU and higher-traffic stores compared with many entry-level platforms
- Strong integration ecosystem and developer APIs for custom builds
- Supports both B2C and B2B scenarios (especially with add-ons and configuration)
Cons
- Costs can rise quickly as you move to higher tiers and add paid apps/advanced features
- Theme customization and advanced storefront work often requires developer resources
- Some capabilities (advanced B2B workflows, complex promotions, certain integrations) may require third-party apps or the Performance plan
Agentforce Commerce
Pros
- Strong scalability and reliability for high-traffic, enterprise commerce
- Robust merchandising, promotions, and personalization capabilities
- Tight integration potential with Salesforce CRM, Service, Marketing, and Data Cloud ecosystem
- Large partner ecosystem and implementation support for complex programs
Cons
- Custom pricing and implementation can be expensive and difficult to estimate upfront
- Requires specialized expertise; development and administration can be complex
- Some advanced capabilities may require additional Salesforce products or third-party services
Verdict
These two serve different buyers. BigCommerce is for stores that want to start this week at a known price. Agentforce Commerce is for enterprises with a Salesforce contract, a sales team to negotiate with and many brands or regions to run. If you have to ask which one fits, it is probably BigCommerce.
FAQ
It is Salesforce's commerce product, which Salesforce's own pricing pages still call Commerce Cloud. It comes in B2C and B2B editions.
