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E-commerce

Shopify vs Agentforce Commerce

Short answer: Shopify suits small businesses selling online and in person that want one hosted platform. Agentforce Commerce suits larger retailers and brands running many storefronts and price books on Salesforce.

Compare with for 10 people.

Shopify
60%
match · $348/yr
Agentforce Commerce
32%
match · quote

Shopify is the better fit.

It publishes its prices; the other needs a sales quote.

How we work out the match
What matters most?
Set your own weights

What you'd pay

Entry plan for 10 people, billed yearly where offered, in US dollars (USD). Prices checked Nov 2026.

Shopify
Basic
Flat price, whole team$29.00
× 12 months$348.00
Per year
$2.90 per person / mo
$348

Payment fees extra

Visit Shopify ↗

Choose a tool

Shopify

From $39
G2 4.4 · 5,140 reviews

Small to mid-sized businesses and fast-growing DTC brands that want an all-in-one hosted e-commerce platform with strong app integrations, omnichannel selling, and scalable operations (including enterprise via Shopify Plus).

Agentforce Commerce

From Custom

Mid-market to enterprise retailers and brands that need a scalable, global commerce platform with deep Salesforce ecosystem integration, advanced merchandising/personalization, and support for complex catalogs, promotions, and multi-site operations. Formerly Salesforce Commerce Cloud.

Who each one is for

Shopify

Best for
Small businesses selling online and in person that want one hosted platform. source ↗
Not for
Sellers who want their own payment provider may pay extra, since third-party gateways add a 0.2% to 2% fee. source ↗
Gaps
  • Using a third-party payment provider adds a 2% fee on Basic. source ↗
  • Basic includes no additional staff accounts; Grow includes 5. source ↗

From Shopify's own pricing and help pages, checked Nov 4, 2026.

Agentforce Commerce

Best for
Larger retailers and brands running many storefronts and price books on Salesforce. source ↗
Not for
Small businesses that want a published price and self-serve signup, since every edition requires contacting sales. source ↗
Gaps
  • No edition has a published price; all require contacting sales. source ↗
  • The B2C Growth edition is limited to 5 sites and 10 price books. source ↗
  • Order management and Data Cloud personalization are only in the B2C Premium edition. source ↗

From Agentforce Commerce's own pricing and help pages, checked Nov 4, 2026.

Side by side

ShopifyAgentforce Commerce
PricingFrom $39/month ($29/month billed yearly)Custom pricing
Price checkedNov 4, 2026Nov 9, 2026
G2 Rating4.4 (5,140 reviews)Not yet verified
Best ForSmall businesses selling online and in person that want one hosted platform.Larger retailers and brands running many storefronts and price books on Salesforce.
Not forSellers who want their own payment provider may pay extra, since third-party gateways add a 0.2% to 2% fee.Small businesses that want a published price and self-serve signup, since every edition requires contacting sales.

Pros and cons

Shopify

Pros

  • Fast to launch and easy to manage without a developer
  • Large ecosystem of apps, themes, and agency partners
  • Reliable hosting, security, and performance at scale
  • Strong omnichannel capabilities (online + POS + social/marketplaces)

Cons

  • Costs can rise with apps, premium themes, and higher-tier plans
  • Transaction fees may apply when using external payment gateways
  • Deep customization can require Liquid/dev work and may be constrained vs fully custom stacks

Agentforce Commerce

Pros

  • Strong scalability and reliability for high-traffic, enterprise commerce
  • Robust merchandising, promotions, and personalization capabilities
  • Tight integration potential with Salesforce CRM, Service, Marketing, and Data Cloud ecosystem
  • Large partner ecosystem and implementation support for complex programs

Cons

  • Custom pricing and implementation can be expensive and difficult to estimate upfront
  • Requires specialized expertise; development and administration can be complex
  • Some advanced capabilities may require additional Salesforce products or third-party services

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