incident.io vs Rootly
Which automation & integration tool is right for you? Compare features, pricing, and user reviews to make the best choice.
incident.io
From $15Free plan
Engineering teams that respond to incidents in Slack or Microsoft Teams and want polished response, status pages and postmortems, with on-call available as an add-on.
vs
Rootly
From $20
Teams that want flat per-product pricing and may buy incident response and on-call separately, plus startups that qualify for Rootly's discounts.
Side by side
| incident.io | Rootly | |
|---|---|---|
| Pricing | Free (Basic); paid from $15/user/month (Team, annual) | From $20/user/month per product (Incident Response or On-Call); no free plan |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Engineering teams that respond to incidents in Slack or Microsoft Teams and want polished response, status pages and postmortems, with on-call available as an add-on. | Teams that want flat per-product pricing and may buy incident response and on-call separately, plus startups that qualify for Rootly's discounts. |
Pros and cons
incident.io
Pros
- Free Basic plan with on-call for one team and a status page
- Team plan is $15/user/month on annual billing
- The Slack and Teams experience is the core of the product
- Status pages included on every plan
Cons
- On-call costs extra on Team ($10) and Pro ($20) per user
- Team allows only 2 schedules and 3 workflows
- AI Investigations is a paid add-on
Rootly
Pros
- Predictable $20/user/month per product
- Status pages included with Incident Response
- Migration help from PagerDuty and Opsgenie on every plan
- Startup discounts up to 50%
Cons
- No free plan
- Full stack costs $40/user/month
- AI SRE, SCIM, audit logs and private incidents are Enterprise or quote only
Sarah Chen