Jotform vs Microsoft Forms
Which form & survey tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Jotform
From $34Free plan
G2 4.7 · 5,502 reviewsTeams and individuals who need fast, no-code form and survey creation with strong integrations, payment collection, and workflow/approval capabilities for lead capture, registrations, internal requests, and data collection.
vs
Microsoft Forms
From $7
G2 4.4 · 475 reviewsTeams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows.
Side by side
 Jotform |  Microsoft Forms | |
|---|---|---|
| Pricing | Free; paid from $34/month (billed annually) | Included with Microsoft 365 (Business Basic from $7/user/month) |
| G2 Rating | 4.7 (5,502 reviews) | 4.4 (475 reviews) |
| Best For | Teams and individuals who need fast, no-code form and survey creation with strong integrations, payment collection, and workflow/approval capabilities for lead capture, registrations, internal requests, and data collection. | Teams and organizations already using Microsoft 365 that need quick internal surveys, event registrations, feedback forms, and lightweight quizzes—especially when results should flow into Excel/Teams workflows. |
Pros and cons
Jotform
Pros
- Very quick to build and publish forms with many templates
- Broad integration ecosystem plus API/webhooks for custom workflows
- Supports payments, file uploads, and e-signatures in one tool
- Good data handling options (exports, tables, notifications, routing)
Cons
- Pricing is limit-based (submissions/storage/forms), which can get expensive at scale
- Advanced customization/branding and complex logic can require higher tiers
- Some users may find the admin/settings surface area complex as needs grow
Microsoft Forms
Pros
- Included with many Microsoft 365 plans, reducing incremental cost
- Very easy to create and distribute forms via link, QR code, email, or Teams
- Strong Excel export and Microsoft ecosystem integrations
- Simple analytics dashboards for quick insights without extra tools
Cons
- Limited advanced survey logic and research-grade features compared with dedicated survey platforms
- Branding and design customization are relatively basic
- Public review coverage/ratings may be inconsistent across third-party marketplaces
Emily Rodriguez