PagerDuty vs Better Stack
Which automation & integration tool is right for you? Compare features, pricing, and user reviews to make the best choice.
PagerDuty
From $21Free plan
Larger ops and SRE organizations that need mature paging, escalation and the widest set of alert-source integrations.
vs
Better Stack
From $29Free plan
Small and mid-size teams that want uptime monitoring, on-call, incident management and status pages in one tool, paying only for the people who get paged.
Side by side
| PagerDuty | Better Stack | |
|---|---|---|
| Pricing | Free (up to 5 users); paid from $21/user/month (Professional, annual) | Free; responder licenses from $29/month (annual) |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Larger ops and SRE organizations that need mature paging, escalation and the widest set of alert-source integrations. | Small and mid-size teams that want uptime monitoring, on-call, incident management and status pages in one tool, paying only for the people who get paged. |
Pros and cons
PagerDuty
Pros
- Largest integration catalog in this comparison (750+)
- Free plan for up to 5 users
- Simple per-user Professional price
- Platform plans bundle AI actions and event volume
Cons
- Status pages, AIOps and generative AI are extra on Professional
- Big price jump from Professional to the platform plans
- Free plan limited to 1 schedule and 100 SMS or phone notifications a month
Better Stack
Pros
- Monitoring, on-call and status pages in one product
- Unlimited phone and SMS alerts on paid licenses
- Only responders pay; other team members are free
- Generous free monitoring tier
Cons
- Many add-ons make the total bill harder to predict
- Channel-based Slack and Teams workflows cost $9 per responder extra
- Not HIPAA compliant, per Better Stack's FAQ
Sarah Chen