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Team Communication

Slack vs Zoom Team Chat

Which team communication tool is right for you? Compare features, pricing, and user reviews to make the best choice.

S

Slack

4.533,000 reviews

Teams that need fast, searchable, channel-based communication with strong integrations and automation—especially cross-functional groups working across many projects and tools.

Starting at $8.75/user/month
Z

Zoom Team Chat

4.51,200 reviews

Teams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.

Starting at $15.99/user/month

Side-by-Side Comparison

FeatureSlackZoom Team Chat
Pricing$8.75/user/month$15.99/user/month
G2 Rating4.5 (33,000 reviews)4.5 (1,200 reviews)
Capterra Rating4.74.0
Best ForTeams that need fast, searchable, channel-based communication with strong integrations and automation—especially cross-functional groups working across many projects and tools.Teams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.

Pros & Cons

Slack

Pros

  • + Excellent channel-based organization and message search
  • + Large integration ecosystem and strong API platform
  • + Easy to adopt with a polished UX across desktop and mobile
  • + Automation options (Workflow Builder) reduce repetitive coordination work

Cons

  • Costs can add up at scale, especially for larger organizations
  • Notification overload and channel sprawl without good governance
  • Some advanced security/compliance features require higher-tier plans

Zoom Team Chat

Pros

  • + Tight integration with Zoom Meetings for seamless escalation from chat to video
  • + Clean, familiar Zoom app experience across desktop and mobile
  • + Good channel-based collaboration with threads and searchable history
  • + Strong admin/security options for organizations standardizing on Zoom

Cons

  • Best value typically requires adopting the broader Zoom Workplace bundle rather than chat alone
  • Some advanced compliance/administration capabilities depend on higher-tier plans
  • May be less feature-rich than dedicated chat-first platforms for complex workflows and app ecosystems