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Team Communication

Zoom Team Chat vs Webex Suite

Compare with for 10 people.

Zoom Team Chat
66%
match · $1,699/yr
Webex Suite
81%
match · $1,440/yr

Webex Suite is the better fit.

18,927 G2 reviews back its rating.

How we work out the match
What matters most?
Set your own weights

What you'd pay

Entry plan for 10 people, billed yearly where offered, in US dollars (USD). Prices checked Nov 2026.

Zoom Team Chat
Zoom Workplace Pro
$14.16 × 10 seats$141.60
× 12 months$1,699.20
Per year
$14.16 per person / mo
$1,699

Includes Zoom meetings

Visit Zoom Team Chat ↗
Webex Suite
Webex Meet
Smaller bill
$12.00 × 10 seats$120.00
× 12 months$1,440.00
Per year
$12.00 per person / mo
$1,440

Visit Webex Suite ↗

Choose a tool

Zoom Team Chat

From $14.16Free plan

Teams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.

Webex Suite

From $12Free plan
G2 4.2 · 18,927 reviews

Mid-market and enterprise teams that want an all-in-one suite for messaging, meetings, and calling with strong security, compliance, and centralized administration—especially organizations already using Cisco infrastructure.

Side by side

Zoom Team ChatWebex Suite
PricingFree; paid from $14.16/user/month (annual)Free; paid from $12/user/month (annual)
Price checkedOct 2026Oct 2026
G2 RatingNot yet verified4.2 (18,927 reviews)
Best ForTeams already using Zoom Workplace that want integrated chat + meetings in one app, especially hybrid organizations that need persistent channels, quick meeting escalation, and centralized administration.Mid-market and enterprise teams that want an all-in-one suite for messaging, meetings, and calling with strong security, compliance, and centralized administration—especially organizations already using Cisco infrastructure.

Pros and cons

Zoom Team Chat

Pros

  • Tight integration with Zoom Meetings for seamless escalation from chat to video
  • Clean, familiar Zoom app experience across desktop and mobile
  • Good channel-based collaboration with threads and searchable history
  • Strong admin/security options for organizations standardizing on Zoom

Cons

  • Best value typically requires adopting the broader Zoom Workplace bundle rather than chat alone
  • Some advanced compliance/administration capabilities depend on higher-tier plans
  • May be less feature-rich than dedicated chat-first platforms for complex workflows and app ecosystems

Webex Suite

Pros

  • Robust meetings experience with strong audio/video quality and collaboration tools
  • Integrated suite (messaging + meetings + calling) reduces tool sprawl
  • Enterprise-grade security, compliance, and admin management
  • Broad integrations and device/room system support (especially in Cisco environments)

Cons

  • Pricing and packaging can be complex (calling/PSTN and advanced features often add cost)
  • UI/feature set can feel heavy compared with simpler chat-first tools
  • Some advanced capabilities vary by plan, region, or admin configuration

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