Zoom vs GoTo Meeting
Which video conferencing tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Zoom
From $14.16Free plan
G2 4.5 · 56,603 reviewsTeams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options.
vs
GoTo Meeting
From $12
G2 4.2 · 17,127 reviewsSmall to mid-sized teams and customer-facing organizations that want a reliable, straightforward video meeting tool with strong scheduling, dial-in options, and centralized administration on higher plans.
Side by side
 Zoom |  GoTo Meeting | |
|---|---|---|
| Pricing | Free; paid from $14.16/user/month (annual) | From $12/organizer/month (billed annually) |
| G2 Rating | 4.5 (56,603 reviews) | 4.2 (17,127 reviews) |
| Best For | Teams and organizations needing reliable video conferencing for internal meetings, customer calls, and webinars, with broad device support and strong integration options. | Small to mid-sized teams and customer-facing organizations that want a reliable, straightforward video meeting tool with strong scheduling, dial-in options, and centralized administration on higher plans. |
Pros and cons
Zoom
Pros
- Generally stable call quality and performance across devices and networks
- Easy to join meetings and widely adopted by external participants
- Strong host controls (waiting room, passcodes, breakout rooms, roles)
- Large ecosystem of integrations and add-ons (webinars, phone, rooms)
Cons
- Advanced capabilities (cloud recording, webinars, large meetings) often require higher tiers or add-ons
- Admin/security configuration can be complex at scale
- Costs can increase quickly when bundling multiple Zoom products or add-ons
GoTo Meeting
Pros
- Generally easy to set up and join meetings across devices
- Solid screen sharing for presentations and support scenarios
- Useful organizer/admin controls for managing users and meetings
- Dial-in options can help participants with limited bandwidth (plan-dependent)
Cons
- No always-free plan; cost can add up per organizer
- Some advanced security/admin features are reserved for higher tiers
- Feature set can feel less modern than some all-in-one collaboration suites
Sarah Chen