Customer Support
Gmelius
From $25
Google Workspace teams that want shared inboxes plus AI agents that triage and route email, and are happy to stay entirely inside Gmail.
Quick overview
- Pricing
- Shared inboxes from $25/user/month (annual)
- Plans
- No free plan; 7-day free trial of Growth. Per user/month billed annually (monthly in brackets): Meli $19 ($21), a personal AI assistant without shared inboxes; Growth $25 ($33) with unlimited shared inboxes and shared labels, automation rules, integrations and 10,000 email conversations a month; Pro $40 ($50) adds AI dispatching, CRM integrations, webhooks, advanced analytics and 100,000 conversations a month; Enterprise is custom (minimum 50 users). Works with Gmail and Google Workspace.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 1 comparison
Key features
- Unlimited shared inboxes and shared labels inside Gmail (Growth and up)
- Automation rules and integrations, including Slack
- AI agents that triage email and AI dispatching on Pro
- CRM integrations, webhooks and advanced analytics on Pro
- Monthly conversation allowances: 10,000 on Growth, 100,000 on Pro
Pros
- Unlimited shared inboxes from the Growth plan
- AI triage and dispatching built into the product
- Stays inside Gmail, so there is little retraining
- Enterprise plan for larger teams (50+ users)
Cons
- Gmail and Google Workspace only
- The cheapest plan (Meli) has no shared inboxes at all
- Monthly conversation caps on Growth and Pro; CRM integrations only on Pro
Marcus Williams