Automation & Integration
Grafana Cloud IRM
From $19Free plan
Teams already using Grafana Cloud, Prometheus and Alertmanager that want on-call and incident response next to their dashboards.
Quick overview
- Pricing
- Free (3 active users); Pro from $19/month plus $20 per extra active user
- Plans
- Free: up to 3 active IRM users per month, community support. Pro: $19/month platform fee including 3 active IRM users, then from $20 per additional active IRM user with automatic volume discounts, 8x5 email support. Enterprise: custom, $25,000/year minimum spend. Billed per active user. The self-hosted Grafana OnCall OSS was archived on March 24, 2026, so IRM is cloud only.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 1 comparison
Key features
- On-call rotations built in the UI or as code, with shift trades and coverage-gap detection
- Multi-step escalation chains
- Notifications by mobile app, Slack, Teams, SMS, phone and email
- AI investigations that start when alerts fire
- Post-incident reviews generated from the incident timeline
Pros
- Free for up to 3 active users
- Pay only for active users
- Built into Grafana's observability stack
Cons
- Cloud only since the open-source OnCall was archived
- Enterprise has a $25,000/year minimum
- Smaller integration catalog than PagerDuty
Sarah Chen