Automation & Integration
FireHydrant
From $25Free plan
Teams that want repeatable, runbook-driven incident processes, and organizations already using Freshworks' Freshservice.
Quick overview
- Pricing
- Free (up to 10 responders); paid from $25/responder/month (Pro, annual)
- Plans
- Free: up to 10 responders, 2 runbooks, Slack and Teams chatbot, 1 public status page, 3 integrations. Pro: $25/responder/month billed annually, with 5 runbooks, unlimited public status pages, service catalog, 10 custom fields, 5 integrations, SSO, and Signals on-call (scheduling, unlimited escalation policies, push, Slack, Teams and email notifications; SMS and voice cost extra). Enterprise: custom, adds FireHydrant AI, private incidents and status pages, alert grouping, live call routing, SCIM and audit logs. 14-day Pro trial, no credit card. FireHydrant says Signals is charged based on the number of alerts you send.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 1 comparison
Key features
- Runbooks that automate incident steps
- Signals on-call scheduling and alerting
- Unlimited public status pages on Pro
- Service catalog and retrospectives
- Signals Migrator for PagerDuty and Opsgenie configuration
Pros
- Free plan for up to 10 responders
- On-call included on Pro
- Unlimited public status pages and a service catalog on Pro
- Built-in migration from PagerDuty and Opsgenie
Cons
- AI features are Enterprise only
- Pro is annual billing only and capped at 5 integrations
- SMS and voice cost extra, and alert-based Signals billing is hard to forecast
Sarah Chen