Freshservice vs Zluri
Which security & it tool is right for you? Compare features, pricing, and user reviews to make the best choice.
Freshservice
From $19
G2 4.6 · 1,354 reviewsIT teams that want their help desk and asset inventory in one system.
vs
Zluri
From Custom
G2 4.6 · 177 reviewsCompanies with many SaaS apps that want to find unused seats, control shadow IT and manage renewals.
Side by side
| Freshservice | Zluri | |
|---|---|---|
| Pricing | From $19/agent/month (annual); ITAM from Growth $49 | Quote-based |
| G2 Rating | 4.6 (1,354 reviews) | 4.6 (177 reviews) |
| Best For | IT teams that want their help desk and asset inventory in one system. | Companies with many SaaS apps that want to find unused seats, control shadow IT and manage renewals. |
Pros and cons
Freshservice
Pros
- Tickets and assets in one place
- Public per-agent pricing
- Agent keeps remote laptops up to date
- 14-day trial of everything
Cons
- Only 100 asset units included; extra packs are quote-based
- Software license and SaaS management need ITAM Pro
- Starter plan has no ITAM
Zluri
Pros
- Eight ways to discover SaaS apps
- Automates license reclamation
- Renewal tracking in one place
- Adds identity governance features
Cons
- No hardware asset tracking
- Quote-only pricing
- Needs SSO, finance and other connections to be accurate
Sarah Chen