Refiner
Entry plan
Flat price, whole team$149.00
× 12 months$1,788.00
Per year
$14.90 per person / mo
$1,788
Refiner vs AskNicely
Compare with for .
Refiner
60%
match · $1,788/yr
AskNicely
48%
match · quote
Refiner is the better fit.
It publishes its prices; the other needs a sales quote.
How we work out the matchWhat matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
AskNicely
Sales quote
No public priceask sales
Per year
Quote
No public price
Refiner
From $149Free plan
SaaS, fintech and app teams running in-app NPS targeted by user behavior, who want unlimited responses.
vs
AskNicely
From Free
G2 4.7 · 1,050 reviewsMulti-location service businesses and franchises that want NPS tied to staff and branches.
Side by side
| Refiner | AskNicely | |
|---|---|---|
| Pricing | Free plan; paid from $149/month or $1,490/year at 5,000 MAU | Contact sales (no free trial) |
| G2 Rating | Not yet verified | 4.7 (1,050 reviews) |
| Best For | SaaS, fintech and app teams running in-app NPS targeted by user behavior, who want unlimited responses. | Multi-location service businesses and franchises that want NPS tied to staff and branches. |
Pros and cons
Refiner
Pros
- Unlimited responses on paid plans
- Strong event and trait targeting
- Native mobile SDKs
- Unlimited team members
Cons
- Event targeting and CRM integrations need Growth
- Cost rises with active users
- Less suited to businesses without an app
AskNicely
Pros
- Unlimited users
- SMS and WhatsApp channels
- Coaching tools for frontline staff
- Many industry integrations
Cons
- No published prices
- No free trial
- In-app surveys only on Transform
- SSO costs extra
Emily Rodriguez