Form & Survey
AskNicely
From FreeG2 4.7 · 1,050 reviews
Multi-location service businesses and franchises that want NPS tied to staff and branches.
Quick overview
- Pricing
- Contact sales (no free trial)
- Plans
- Learn, Grow and Transform plans, all from 500 responses with price scaling by response volume. Mainly annual billing with multi-year discounts; unlimited users; overages billed. SSO add-on $1,500/year on Grow and Transform. Named Customer Success Manager on plans over $9,600/year. No published prices and no free trial.
- G2 rating
- 4.7 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Email, SMS, WhatsApp, QR code and mobile app surveys
- Conversational surveys with AI follow-ups
- Leaderboards, plus huddles and coaching on Transform
- Review requests and Google review manager on Grow
- Salesforce, HubSpot, Dynamics, Zendesk and Twilio integrations
Pros
- Unlimited users
- SMS and WhatsApp channels
- Coaching tools for frontline staff
- Many industry integrations
Cons
- No published prices
- No free trial
- In-app surveys only on Transform
- SSO costs extra
Emily Rodriguez