Retently
Ecommerce
Flat price, whole team$99.00
× 12 months$1,188.00
Per year
$9.90 per person / mo
$1,188
Retently vs AskNicely
Compare with for .
Retently
48%
match · $1,188/yr
AskNicely
48%
match · quote
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
AskNicely
Sales quote
No public priceask sales
Per year
Quote
No public price
Retently
From $99
Ecommerce and B2B companies that want a dedicated NPS, CSAT and CES platform with follow-up workflows.
vs
AskNicely
From Free
G2 4.7 · 1,050 reviewsMulti-location service businesses and franchises that want NPS tied to staff and branches.
Side by side
| Retently | AskNicely | |
|---|---|---|
| Pricing | From $99/month (Ecommerce Basic) | Contact sales (no free trial) |
| G2 Rating | Not yet verified | 4.7 (1,050 reviews) |
| Best For | Ecommerce and B2B companies that want a dedicated NPS, CSAT and CES platform with follow-up workflows. | Multi-location service businesses and franchises that want NPS tied to staff and branches. |
Pros and cons
Retently
Pros
- Focused only on NPS, CSAT and CES
- Email, SMS and in-app channels
- Company-level scores for B2B
- Workflows and AI routing for follow-up
Cons
- Meters surveys sent, not responses
- Salesforce on Enterprise only
- Storage fee for large histories
- B2B prices not shown on the readable page
AskNicely
Pros
- Unlimited users
- SMS and WhatsApp channels
- Coaching tools for frontline staff
- Many industry integrations
Cons
- No published prices
- No free trial
- In-app surveys only on Transform
- SSO costs extra
Emily Rodriguez