Survicate
Entry plan
Flat price, whole team$56.00
× 12 months$672.00
Per year
$5.60 per person / mo
$672
Survicate vs Retently
Compare with for .
Survicate
71%
match · $672/yr
Retently
44%
match · $1,188/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Smaller bill
Retently
Ecommerce
Flat price, whole team$99.00
× 12 months$1,188.00
Per year
$9.90 per person / mo
$1,188
Survicate
From $56Free plan
Most teams that want one NPS tool for email and in-product surveys, with published response-based prices and a free plan to start.
vs
Retently
From $99
Ecommerce and B2B companies that want a dedicated NPS, CSAT and CES platform with follow-up workflows.
Side by side
| Survicate | Retently | |
|---|---|---|
| Pricing | Free plan; paid from $56/month billed annually or $89/month (monthly) | From $99/month (Ecommerce Basic) |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Most teams that want one NPS tool for email and in-product surveys, with published response-based prices and a free plan to start. | Ecommerce and B2B companies that want a dedicated NPS, CSAT and CES platform with follow-up workflows. |
Pros and cons
Survicate
Pros
- Covers email, link, web, in-product and mobile
- Free plan to test before paying
- Published prices tied to responses
- Integrations with main CRMs and help desks
Cons
- Tight response caps on Free and Starter
- Growth needs an annual commitment
- No built-in case management
- Salesforce and event targeting need Pro
Retently
Pros
- Focused only on NPS, CSAT and CES
- Email, SMS and in-app channels
- Company-level scores for B2B
- Workflows and AI routing for follow-up
Cons
- Meters surveys sent, not responses
- Salesforce on Enterprise only
- Storage fee for large histories
- B2B prices not shown on the readable page
Emily Rodriguez