Form & Survey
Simplesat
From $119G2 4.8 · 166 reviews
Support and CX teams that want NPS and CSAT tied to help desk tickets with clear per-response prices.
Quick overview
- Pricing
- From $119/month billed annually ($149 monthly)
- Plans
- Starter $149/month or $119/month billed annually (300 responses/month, 5 users); Pro $299 or $249 (1,000 responses, 10 users); Premium $599 or $499 (2,500 responses, 15 users); Scale $999 or $829 (5,000 responses, 20 users); Enterprise custom, annual only. Per account, billed per response; unlimited surveys. Responses over the limit are held until the monthly reset. 14-day trial with Premium features, no card.
- G2 rating
- 4.8 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- NPS, CSAT, CES and 5-star surveys in help desk emails
- Feedback shown on the ticket, no paid seat for agents
- Slack, Teams and email alerts with routing
- Segment by brand, region, tier, tag or team
- Zendesk, Gorgias, Gladly, Intercom, Freshdesk, HubSpot and Salesforce
Pros
- Clear published prices
- Charged per response, not per send
- Deep help desk integrations
- Agents need no paid seats
Cons
- Not built for in-app product NPS
- Salesforce and topic detection need Pro
- Multi-language surveys need Premium
Emily Rodriguez