Refiner
Entry plan
Flat price, whole team$149.00
× 12 months$1,788.00
Per year
$14.90 per person / mo
$1,788
Refiner vs Simplesat
Compare with for .
Refiner
64%
match · $1,788/yr
Simplesat
73%
match · $1,428/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Simplesat
Entry plan
Flat price, whole team$119.00
× 12 months$1,428.00
Per year
$11.90 per person / mo
$1,428
Refiner
From $149Free plan
SaaS, fintech and app teams running in-app NPS targeted by user behavior, who want unlimited responses.
vs
Simplesat
From $119
G2 4.8 · 166 reviewsSupport and CX teams that want NPS and CSAT tied to help desk tickets with clear per-response prices.
Side by side
| Refiner | Simplesat | |
|---|---|---|
| Pricing | Free plan; paid from $149/month or $1,490/year at 5,000 MAU | From $119/month billed annually ($149 monthly) |
| G2 Rating | Not yet verified | 4.8 (166 reviews) |
| Best For | SaaS, fintech and app teams running in-app NPS targeted by user behavior, who want unlimited responses. | Support and CX teams that want NPS and CSAT tied to help desk tickets with clear per-response prices. |
Pros and cons
Refiner
Pros
- Unlimited responses on paid plans
- Strong event and trait targeting
- Native mobile SDKs
- Unlimited team members
Cons
- Event targeting and CRM integrations need Growth
- Cost rises with active users
- Less suited to businesses without an app
Simplesat
Pros
- Clear published prices
- Charged per response, not per send
- Deep help desk integrations
- Agents need no paid seats
Cons
- Not built for in-app product NPS
- Salesforce and topic detection need Pro
- Multi-language surveys need Premium
Emily Rodriguez