Vitally
Sales quote
No public priceask sales
Per year
Quote
No public price
Vitally vs HubSpot Service Hub
Compare with for .
Vitally
32%
match · quote
HubSpot Service Hub
59%
match · $840/yr
HubSpot Service Hub is the better fit.
It publishes its prices; the other needs a sales quote.
How we work out the matchWhat matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
HubSpot Service Hub
Starter
$7.00 × 10 seats$70.00
× 12 months$840.00
Per year
$7.00 per person / mo
$840
The $7 rate is a limited-time offer
Vitally
From Custom
Product-led and mid-market B2B SaaS companies that want a modern, fast customer success workspace combining health scores, projects and shared docs, and want to choose a plan by CS model (tech-touch, hybrid or high-touch).
vs
HubSpot Service Hub
From $90
G2 4.4 · 3,018 reviewsCompanies already running sales and marketing on HubSpot that want CSMs working from the same CRM, with tickets, surveys and health scores in one place, rather than buying a separate CS platform.
Side by side
| Vitally |  HubSpot Service Hub | |
|---|---|---|
| Pricing | Custom pricing (Tech-Touch, Hybrid-Touch, High-Touch) | Customer Success Workspace from $90/seat/month (Professional, annual) |
| G2 Rating | Not yet verified | 4.4 (3,018 reviews) |
| Best For | Product-led and mid-market B2B SaaS companies that want a modern, fast customer success workspace combining health scores, projects and shared docs, and want to choose a plan by CS model (tech-touch, hybrid or high-touch). | Companies already running sales and marketing on HubSpot that want CSMs working from the same CRM, with tickets, surveys and health scores in one place, rather than buying a separate CS platform. |
Pros and cons
Vitally
Pros
- Plans are organized by CS model, which makes the right tier easy to identify
- SSO, unlimited automations and unlimited observer seats on every plan
- Docs and project management live next to account data
- High-Touch plan includes unlimited full seats
Cons
- No public prices
- Fewer adjacent products (no built-in community or customer education platform)
- Health scores and segments depend on getting product usage data piped in
HubSpot Service Hub
Pros
- Only tool here with published prices
- CSMs, sales and support share one customer record
- Help desk, knowledge base and surveys are in the same product
- Free and Starter tiers let you start with ticketing before upgrading
Cons
- Customer Success Workspace and health scores need Professional ($90/seat/month annual plus $1,500 onboarding)
- Less depth in renewal forecasting and digital journeys than dedicated CS platforms
- Seat costs add up if every CSM, support agent and manager needs a paid seat
Marcus Williams