Aircall

Sales and support teams of 3 or more that work in a CRM or help desk and want call-center style routing and analytics without buying a full contact center.

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Quick overview

Pricing: From $30/license/month (annual, 3-license minimum)
Plans: No free plan; free access is offered to test the platform. Essentials $30/license/month billed annually ($40 monthly); Professional $50/license/month billed annually ($70 monthly). Both need at least 3 licenses. Enterprise is custom pricing with a 25-license minimum. Extra numbers $6/month each.
G2 rating: 4.4 / 5.0
Comparisons: Featured in 2 comparisons

Key features

Unlimited US and Canada outbound calling; inbound and internal calls unlimited
Up to 4,000 outbound SMS per user per month
250+ integrations with CRMs and help desks
Professional: smart routing, queue callback, Power Dialer, whisper and barge
AI Voice Agents (50 min/month on Essentials) and AI call summaries on Professional

Pros

Built for teams that work in a CRM or help desk all day
4,000 outbound texts per user per month
Power Dialer, queue callback and live monitoring on Professional
AI Voice Agents included on every plan

Cons

3-license minimum, so the smallest Essentials account is $90/month on annual billing
Highest per-license prices in this list ($30 to $70)
International outbound calling is not included on Essentials or Professional

Aircall in our comparisons

Team Communication

Dialpad alternatives

Stay on Dialpad if you pay annually and text lightly. Leaving? Pick Zoom Phone for cheap monthly billing, Quo for texting, RingCentral for a broader platform, Aircall for sales and support, and 8x8 for a full contact center.

Sarah ChenUpdated October 2026

Team Communication

RingCentral alternatives

Switch to Dialpad if RingCentral costs too much for what you use. Pick Quo if your team texts customers every day, Nextiva if a contract is holding you back, and Aircall if you run a sales or support team.

Sarah ChenUpdated October 2026