Small businesses of 1 to about 50 people that want a modern, app-based phone line with strong texting and shared numbers, and want to pay month to month if they choose. Quo was formerly called OpenPhone.
Quick overview
- Pricing
- From $15/user/month (annual)
- Plans
- No free plan; 7-day free trial. Starter $15/user/month billed annually ($19 monthly); Business $23/user/month billed annually ($33 monthly); Scale $35/user/month billed annually ($47 monthly). Extra numbers $5/month each (annual billing). Number porting is free. Enterprise items such as audit logs are contact sales.
- G2 rating
- Not yet verified
- Comparisons
- Featured in 3 comparisons
Key features
- Shared phone numbers the whole team can call and text from (up to 10 users on Starter, unlimited on Business and Scale)
- Unlimited US and Canada calling and texting under a Fair Use Policy
- AI call transcripts and summaries for all calls on Business and Scale
- Phone menus, ring orders, call transfers and automatic call recording on Business
- Sona AI agent that answers calls when nobody can, with 10 free calls a month on every plan
Pros
- Unlimited US and Canada texting on every plan, not a small monthly cap
- Shared numbers and a team inbox make it easy for several people to answer one line
- Monthly billing with no long-term contract, plus free number porting
- Clear, published prices and carrier fees, from the team formerly known as OpenPhone
Cons
- Starter lacks phone menus, call transfers and CRM integrations; most teams will need Business
- Phone support only on Scale; Starter is email support only
- Not built as a contact center or for high-volume outbound calling
Quo in our comparisons
Best VoIP for Small Business
Pick Quo if you want simple per-user pricing, unlimited US and Canada texting and no contract. Pick Dialpad for AI call notes on an annual plan, or RingCentral if you are growing or run several locations.
Dialpad alternatives
Stay on Dialpad if you pay annually and text lightly. Leaving? Pick Zoom Phone for cheap monthly billing, Quo for texting, RingCentral for a broader platform, Aircall for sales and support, and 8x8 for a full contact center.
RingCentral alternatives
Switch to Dialpad if RingCentral costs too much for what you use. Pick Quo if your team texts customers every day, Nextiva if a contract is holding you back, and Aircall if you run a sales or support team.