Quo vs Dialpad
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What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Quo
Small businesses of 1 to about 50 people that want a modern, app-based phone line with strong texting and shared numbers, and want to pay month to month if they choose. Quo was formerly called OpenPhone.
Dialpad
Small teams that pay annually and want AI call transcripts and summaries at the lowest entry price, especially Google Workspace users.
Side by side
| Quo | Dialpad | |
|---|---|---|
| Pricing | From $15/user/month (annual) | From $15/user/month (annual) |
| G2 Rating | Not yet verified | Not yet verified |
| Best For | Small businesses of 1 to about 50 people that want a modern, app-based phone line with strong texting and shared numbers, and want to pay month to month if they choose. Quo was formerly called OpenPhone. | Small teams that pay annually and want AI call transcripts and summaries at the lowest entry price, especially Google Workspace users. |
Pros and cons
Quo
Pros
- Unlimited US and Canada texting on every plan, not a small monthly cap
- Shared numbers and a team inbox make it easy for several people to answer one line
- Monthly billing with no long-term contract, plus free number porting
- Clear, published prices and carrier fees, from the team formerly known as OpenPhone
Cons
- Starter lacks phone menus, call transfers and CRM integrations; most teams will need Business
- Phone support only on Scale; Starter is email support only
- Not built as a contact center or for high-volume outbound calling
Dialpad
Pros
- $15 per user on annual billing with AI transcripts and summaries included
- Call routing with IVR on the entry plan
- Google Workspace integration on Standard
- Free porting of US and Canadian numbers
Cons
- Monthly billing on Standard is $27 per user, nearly double the annual price
- Only 250 outbound texts pooled for the whole account on Connect
- No refunds on annual purchases
Related comparisons
Best VoIP for Small Business
Pick Quo if you want simple per-user pricing, unlimited US and Canada texting and no contract. Pick Dialpad for AI call notes on an annual plan, or RingCentral if you are growing or run several locations.
Dialpad alternatives
Stay on Dialpad if you pay annually and text lightly. Leaving? Pick Zoom Phone for cheap monthly billing, Quo for texting, RingCentral for a broader platform, Aircall for sales and support, and 8x8 for a full contact center.
RingCentral alternatives
Switch to Dialpad if RingCentral costs too much for what you use. Pick Quo if your team texts customers every day, Nextiva if a contract is holding you back, and Aircall if you run a sales or support team.