Dialpad
Entry plan
$15.00 × 10 seats$150.00
× 12 months$1,800.00
Per year
$15.00 per person / mo
$1,800
Dialpad vs 8x8
Compare with for .
Dialpad
48%
match · $1,800/yr
8x8
38%
match · quote
Dialpad is the better fit.
It publishes its prices; the other needs a sales quote.
How we work out the matchWhat matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
8x8
Sales quote
No public priceask sales
Per year
Quote
No public price
Dialpad
From $15
Teams on annual billing that want AI transcripts and call summaries included in a low per-user price, especially Google Workspace shops that do not text much.
vs
8x8
From Custom
G2 4.2 · 941 reviewsMid-size and larger organizations, often with staff in several countries, that want phone, video, chat and a contact center from one vendor and are fine buying through sales.
Side by side
| Dialpad | 8x8 | |
|---|---|---|
| Pricing | From $15/user/month (annual) | Quote only (contact sales) |
| G2 Rating | Not yet verified | 4.2 (941 reviews) |
| Best For | Teams on annual billing that want AI transcripts and call summaries included in a low per-user price, especially Google Workspace shops that do not text much. | Mid-size and larger organizations, often with staff in several countries, that want phone, video, chat and a contact center from one vendor and are fine buying through sales. |
Pros and cons
Dialpad
Pros
- AI transcripts and post-call summaries included on the $15 Standard plan
- Low annual price for Standard ($15) and Pro ($25)
- IVR and Departments on every plan, not only the top tier
- No porting charge for US and Canadian local and toll-free numbers
Cons
- Monthly billing on Standard is $27, compared with $15 on annual
- Connect lists 250 outbound SMS pooled across the whole account
- Contact center needs a separate Dialpad Support license from $89/user/month
8x8
Pros
- Phone system and contact center share one platform
- Native phone service in 50+ countries
- AI features included in 8x8 Work without a separate AI tier
- Integrations with Salesforce, Zendesk, Microsoft Dynamics 365 and Google Workspace
Cons
- No public prices: every product is quote only
- No free plan or free trial shown on its pricing page
- Too much process for a small team that just wants to sign up and start calling
Related comparisons
Team Communication
Sarah ChenUpdated October 2026
Dialpad alternatives
Stay on Dialpad if you pay annually and text lightly. Leaving? Pick Zoom Phone for cheap monthly billing, Quo for texting, RingCentral for a broader platform, Aircall for sales and support, and 8x8 for a full contact center.
+2
Sarah ChenUpdated October 2026Team CommunicationSarah ChenUpdated October 2026
RingCentral alternatives
Switch to Dialpad if RingCentral costs too much for what you use. Pick Quo if your team texts customers every day, Nextiva if a contract is holding you back, and Aircall if you run a sales or support team.
+2
Sarah ChenUpdated October 2026