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Team Communication

Nextiva vs 8x8

Compare with for 10 people.

Nextiva
48%
match · $1,800/yr
8x8
38%
match · quote

Nextiva is the better fit.

It publishes its prices; the other needs a sales quote.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Nextiva
Entry plan
$15.00 × 10 seats$150.00
× 12 months$1,800.00
Per year
$15.00 per person / mo
$1,800

8x8
Sales quote
No public priceask sales
Per year
Quote

No public price

Choose a tool

Nextiva

From $15

Small and mid-size businesses that text customers a lot and are willing to sign a 12-month term, or that want a shared customer inbox and a contact center path from one vendor.

8x8

From Custom
G2 4.2 · 941 reviews

Mid-size and larger organizations, often with staff in several countries, that want phone, video, chat and a contact center from one vendor and are fine buying through sales.

Side by side

Nextiva8x8
PricingFrom $15/user/month (12-month term)Quote only (contact sales)
G2 RatingNot yet verified4.2 (941 reviews)
Best ForSmall and mid-size businesses that text customers a lot and are willing to sign a 12-month term, or that want a shared customer inbox and a contact center path from one vendor.Mid-size and larger organizations, often with staff in several countries, that want phone, video, chat and a contact center from one vendor and are fine buying through sales.

Pros and cons

Nextiva

Pros

  • Per-user text allowances instead of one pooled account limit
  • Unlimited texting on Scale
  • Toll-free minutes included on Engage and Scale
  • Contact center tiers on the same platform when you outgrow a phone system

Cons

  • The $15 and $25 prices need a 12-month or longer term
  • Engage and Scale are sold through a sales demo, not online
  • Core puts call recording, toll-free and CRM integrations behind add-ons with no listed prices

8x8

Pros

  • Phone system and contact center share one platform
  • Native phone service in 50+ countries
  • AI features included in 8x8 Work without a separate AI tier
  • Integrations with Salesforce, Zendesk, Microsoft Dynamics 365 and Google Workspace

Cons

  • No public prices: every product is quote only
  • No free plan or free trial shown on its pricing page
  • Too much process for a small team that just wants to sign up and start calling

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