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Team Communication

Nextiva vs Dialpad

Compare with for 10 people.

Nextiva
59%
match · $1,800/yr
Dialpad
59%
match · $1,800/yr

Too close to call.

Read both reviews before you decide.

How we work out the match
What matters most?
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What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

Nextiva
Entry plan
$15.00 × 10 seats$150.00
× 12 months$1,800.00
Per year
$15.00 per person / mo
$1,800

Dialpad
Entry plan
$15.00 × 10 seats$150.00
× 12 months$1,800.00
Per year
$15.00 per person / mo
$1,800

Choose a tool

Nextiva

From $15

Small and mid-size businesses that are happy to sign a 12-month term and want phone, video, texting, reviews and social messages under one bill.

Dialpad

From $15

Small teams that pay annually and want AI call transcripts and summaries at the lowest entry price, especially Google Workspace users.

Side by side

NextivaDialpad
PricingFrom $15/user/month (12-month term)From $15/user/month (annual)
G2 RatingNot yet verifiedNot yet verified
Best ForSmall and mid-size businesses that are happy to sign a 12-month term and want phone, video, texting, reviews and social messages under one bill.Small teams that pay annually and want AI call transcripts and summaries at the lowest entry price, especially Google Workspace users.

Pros and cons

Nextiva

Pros

  • Core matches the lowest per-user price here when you sign a 12-month term
  • Reviews and social inboxes sit next to phone and SMS
  • 24/7 support by phone, email and chat
  • Clear path to a contact center later

Cons

  • Month-to-month Core costs $23 per user, not $15
  • Core caps texting at 100 texts per user per month and puts toll-free, recording and CRM behind add-ons with no listed price
  • No free trial advertised, and Engage and Scale require a sales demo

Dialpad

Pros

  • $15 per user on annual billing with AI transcripts and summaries included
  • Call routing with IVR on the entry plan
  • Google Workspace integration on Standard
  • Free porting of US and Canadian numbers

Cons

  • Monthly billing on Standard is $27 per user, nearly double the annual price
  • Only 250 outbound texts pooled for the whole account on Connect
  • No refunds on annual purchases

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