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Team Communication

RingCentral vs Dialpad

Compare with for 10 people.

RingCentral
50%
match · $2,400/yr
Dialpad
59%
match · $1,800/yr

Dialpad is the better fit.

It costs $600 less a year for 10 people.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

RingCentral
Entry plan
$20.00 × 10 seats$200.00
× 12 months$2,400.00
Per year
$20.00 per person / mo
$2,400

Dialpad
Entry plan
Smaller bill
$15.00 × 10 seats$150.00
× 12 months$1,800.00
Per year
$15.00 per person / mo
$1,800

Choose a tool

RingCentral

From $20

Small businesses that expect to grow, run more than one location, or live in Microsoft Teams, and want phone, video and chat from one large vendor.

Dialpad

From $15

Small teams that pay annually and want AI call transcripts and summaries at the lowest entry price, especially Google Workspace users.

Side by side

RingCentralDialpad
PricingFrom $20/user/month (annual)From $15/user/month (annual)
G2 RatingNot yet verifiedNot yet verified
Best ForSmall businesses that expect to grow, run more than one location, or live in Microsoft Teams, and want phone, video and chat from one large vendor.Small teams that pay annually and want AI call transcripts and summaries at the lowest entry price, especially Google Workspace users.

Pros and cons

RingCentral

Pros

  • Full phone system features (IVR, queues, multi-site on Advanced) at small-business prices
  • AI Assistant transcripts and summaries included, not an add-on
  • Strong Microsoft Teams calling integration
  • Room to grow into contact center and AI bundles without switching vendors

Cons

  • Only 25 business texts per user per month on Core
  • Texting registration fees are passed through, with a 3-month minimum per campaign
  • Monthly billing costs $10 per user more than annual

Dialpad

Pros

  • $15 per user on annual billing with AI transcripts and summaries included
  • Call routing with IVR on the entry plan
  • Google Workspace integration on Standard
  • Free porting of US and Canadian numbers

Cons

  • Monthly billing on Standard is $27 per user, nearly double the annual price
  • Only 250 outbound texts pooled for the whole account on Connect
  • No refunds on annual purchases

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