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Team Communication

RingCentral vs 8x8

Compare with for 10 people.

RingCentral
48%
match · $2,400/yr
8x8
38%
match · quote

RingCentral is the better fit.

It publishes its prices; the other needs a sales quote.

How we work out the match
What matters most?
Fine-tune

What you'd pay

Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.

RingCentral
Entry plan
$20.00 × 10 seats$200.00
× 12 months$2,400.00
Per year
$20.00 per person / mo
$2,400

8x8
Sales quote
No public priceask sales
Per year
Quote

No public price

Choose a tool

RingCentral

From $20

Teams leaving Dialpad that want one larger vendor for phone, video and chat, a smaller monthly-billing gap, and an upgrade path to AI receptionist and contact center.

8x8

From Custom
G2 4.2 · 941 reviews

Mid-size and larger organizations, often with staff in several countries, that want phone, video, chat and a contact center from one vendor and are fine buying through sales.

Side by side

RingCentral8x8
PricingFrom $20/user/month (annual)Quote only (contact sales)
G2 RatingNot yet verified4.2 (941 reviews)
Best ForTeams leaving Dialpad that want one larger vendor for phone, video and chat, a smaller monthly-billing gap, and an upgrade path to AI receptionist and contact center.Mid-size and larger organizations, often with staff in several countries, that want phone, video, chat and a contact center from one vendor and are fine buying through sales.

Pros and cons

RingCentral

Pros

  • Monthly billing costs $10/user more than annual, a smaller gap than Dialpad Standard
  • AI Assistant for calls and messages is included on Core
  • 99.999% uptime SLA on every plan
  • Clear add-on path: AI Receptionist from $39/month and RingCX contact center from $65/user

Cons

  • Core includes only 25 SMS per user per month
  • CRM integrations and automatic call recording start on Advanced
  • Taxes and regulatory fees are added on top of plan prices

8x8

Pros

  • Phone system and contact center share one platform
  • Native phone service in 50+ countries
  • AI features included in 8x8 Work without a separate AI tier
  • Integrations with Salesforce, Zendesk, Microsoft Dynamics 365 and Google Workspace

Cons

  • No public prices: every product is quote only
  • No free plan or free trial shown on its pricing page
  • Too much process for a small team that just wants to sign up and start calling

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