Documentation & Knowledge
HelpDocs
From $99G2 4.3 · 18 reviews
SaaS companies that want a polished public help center with an in-app widget, a small writing team and unlimited readers, bought self-serve without a sales call.
Quick overview
- Pricing
- From $99/month billed annually ($129 monthly), 5 editors included
- Plans
- Sprout: $129/month billed monthly or $99/month billed annually; 5 editors, 1,000 AI credits per month, 3 languages, 90 days of analytics. Bloom: $299/month monthly or $239/month annually; 15 editors, 5,000 AI credits, 20 languages, advanced permissioning, audit trail, embedded SSO (JWT), 180 days of analytics. Harvest: $499/month monthly or $399/month annually; 25 editors (extra editors $25 each per month), 10,000 AI credits, unlimited languages, SSO with anonymous mode, IP restriction, 2 additional domains, 365 days of analytics. Unlimited anonymous readers and unlimited articles on all plans. 14-day free trial, no credit card. Startups under 3 years old with 5 or fewer employees can get 50% off for two years (Greenhouse program).
- G2 rating
- 4.3 / 5.0
- Comparisons
- Featured in 1 comparison
Key features
- Pay for editors only; anonymous readers and articles unlimited
- Clips (reusable content) and Variables on every plan
- Lighthouse in-app help widget, custom domain, CSS and JavaScript
- HelpDocs AI drafts, rewrites and Ask AI with monthly credits
- MCP server plus Markdown and llms.txt output for AI assistants
Pros
- Clear public prices and a no-card 14-day trial
- Unlimited readers, so traffic growth never raises the bill
- AI, Lighthouse widget and migrator included on every plan
- 50% startup discount for two years through Greenhouse
Cons
- No free plan; entry price is $99/month on annual billing
- Sprout allows only 3 languages
- Permissions, audit trail and JWT SSO start at Bloom ($239/month annually)
Sarah Chen