Document360
Sales quote
No public priceask sales
Per year
Quote
Quoted by workspaces, languages and editors
Document360 vs HelpDocs
Compare with for .
Document360
47%
match · quote
HelpDocs
48%
match · $1,188/yr
What matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
HelpDocs
Entry plan
Flat price, whole team$99.00
× 12 months$1,188.00
Per year
$9.90 per person / mo
$1,188
Document360
From Custom
G2 4.7 · 547 reviewsDocumentation and support teams with several writers who need review and approval before publishing, multiple languages, public and private content, and enterprise security such as SSO and SCIM.
vs
HelpDocs
From $99
G2 4.3 · 18 reviewsSaaS companies that want a polished public help center with an in-app widget, a small writing team and unlimited readers, bought self-serve without a sales call.
Side by side
 Document360 | HelpDocs | |
|---|---|---|
| Pricing | Custom pricing (quote-based); 14-day trial | From $99/month billed annually ($129 monthly), 5 editors included |
| G2 Rating | 4.7 (547 reviews) | 4.3 (18 reviews) |
| Best For | Documentation and support teams with several writers who need review and approval before publishing, multiple languages, public and private content, and enterprise security such as SSO and SCIM. | SaaS companies that want a polished public help center with an in-app widget, a small writing team and unlimited readers, bought self-serve without a sales call. |
Pros and cons
Document360
Pros
- Deepest content-operations toolkit here: workflows, review reminders, reusable blocks, glossary
- Handles public help centers and private internal knowledge bases
- Standard migration, onboarding and a success manager included in most quotes
- States SOC 2 Type II and ISO 27001, with data residency options
Cons
- No public prices: every plan is quote-based
- No free plan since November 2024 (14-day trial only)
- AI chatbot and AI Premium Suite tools cost extra
HelpDocs
Pros
- Clear public prices and a no-card 14-day trial
- Unlimited readers, so traffic growth never raises the bill
- AI, Lighthouse widget and migrator included on every plan
- 50% startup discount for two years through Greenhouse
Cons
- No free plan; entry price is $99/month on annual billing
- Sprout allows only 3 languages
- Permissions, audit trail and JWT SSO start at Bloom ($239/month annually)
Sarah Chen