Document360
Sales quote
No public priceask sales
Per year
Quote
Quoted by workspaces, languages and editors
Document360 vs Helpjuice
Compare with for .
Document360
47%
match · quote
Helpjuice
61%
match · $2,988/yr
Helpjuice is the better fit.
It publishes its prices; the other needs a sales quote.
How we work out the matchWhat matters most?
Fine-tune
What you'd pay
Entry plan for 10 people, billed yearly where offered. Prices checked Oct 2026.
Helpjuice
Entry plan
Flat price, whole team$249.00
× 12 months$2,988.00
Per year
$24.90 per person / mo
$2,988
Document360
From Custom
G2 4.7 · 547 reviewsDocumentation and support teams with several writers who need review and approval before publishing, multiple languages, public and private content, and enterprise security such as SSO and SCIM.
vs
Helpjuice
From $249
G2 4.7 · 376 reviewsCompanies that want a branded, customized knowledge base without doing the design work, especially teams supporting many languages.
Side by side
 Document360 | Helpjuice | |
|---|---|---|
| Pricing | Custom pricing (quote-based); 14-day trial | From $249/month (30 users included) |
| G2 Rating | 4.7 (547 reviews) | 4.7 (376 reviews) |
| Best For | Documentation and support teams with several writers who need review and approval before publishing, multiple languages, public and private content, and enterprise security such as SSO and SCIM. | Companies that want a branded, customized knowledge base without doing the design work, especially teams supporting many languages. |
Pros and cons
Document360
Pros
- Deepest content-operations toolkit here: workflows, review reminders, reusable blocks, glossary
- Handles public help centers and private internal knowledge bases
- Standard migration, onboarding and a success manager included in most quotes
- States SOC 2 Type II and ISO 27001, with data residency options
Cons
- No public prices: every plan is quote-based
- No free plan since November 2024 (14-day trial only)
- AI chatbot and AI Premium Suite tools cost extra
Helpjuice
Pros
- Custom design work included instead of a template
- Flat price covers 30, 100 or unlimited users
- Publish approval, expiry dates and content reuse on every plan
- Unlimited languages on every plan
Cons
- Entry plan has no AI features and no SSO
- Billing term (monthly or annual) not stated on the pricing page
- Internal knowledge bases over 100 logins need the $799 plan
Sarah Chen